Xcaret Cenotes Guided Tour with Priority Acces, Lunch and Drinks

based on 762 reviews

Duration:9 hours (approx.)
Location: Cancun, Riviera Maya & the Yucatan

From $142.99

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CHILD (Age : 6 to 11)

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Upto 24 hours in Advance.

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Leap into four different cenotes (flooded sinkholes) amid a jungle oasis in the Yucatan – all in one day! Rappel and zipline over rock walls into the crystalline springs, and explore the caverns by kayak, snorkel and inner tube. Enjoy delicious snacks plus a gourmet picnic lunch amid splendid natural surroundings and hear about ancient Mayan legends of mythical guardians that protect these sacred waters. Receive personal attention from your guide on this small-group tour, limited to 19 people.

WHAT'S INCLUDED

WHAT TO EXPECT

1.
Visit the park of Xenotes Oasis Maya and explore four phenomenal cenotes in the Yucatan jungle, each calling for a different adventure: rappelling, ziplining, kayaking and snorkeling. Learn from an expert guide about cenote formation, and admire the various physical attributes of each type of sinkhole. During this fun flurry of activity, hear about the mythical spirit-guardians that protect these cenote sites. Enjoy cookies and chocolate after each cenote adventure, as well as a scrumptious gourmet picnic lunch.
2.
Instruction and Breakfast: Fruit, hot and cold beverages and bread.
3.
K’áak’ | Fire Cenote: It is an open cenote surrounded by jungle, it is a wonderful landscape of vertical walls upholstered in various shades of green of its vast vegetation, ideal to admire while swimming or relaxing on an inner tube.
4.
Iik’ | Wind Xenote: It is a very old cenote, known as the ancient cenote. Here you can glide on fun zip-lines to splash down in its waters, or even cliff jump seven meters high.
5.
Lu’um | Earth Xenote: It is a closed or cavern cenote and it connects with the aquifer mantle through tunnels major caves. Due to its young age, the cenote is almost covered. Yoou get to it though the cavity in its roof, descending by assisted rappel to its cool waters, allowing you to enjoy its beauty from another perspective.
6.
Há | Water Xenote: It is a semi-open cenote, with beautiful aquiatic flora and rock formations ofgreat beauty. Here an exploration swim is realized to admire its underwater gardens, as well as a relaxing kayak ride
7.
Jungle Picnic: Includes soup, a cold bar of meats and premium cheeses, variety of rustic breads, dressings, salads, water, wine, and beer

ADDITIONAL INFO

• Not recommended for travelers with spinal injuries
• Not recommended for pregnant travelers
• Not recommended for travelers with poor cardiovascular health
• Travelers should have at least a moderate level of physical fitness
• It is recommended that you bring aqua shoes or water socks
• Minimum age is 6 years. Important: Children must be accompanied by an adult all the time
• Note: please avoid using makeup or chemical repellents that affect the ecosystem of the cenotes, use only chemical-free sunblock
• Minimum age to drink alcohol is 18 years
• Maximum weight is 250 pounds (113 kg)
• The Voucher schedule is informative.
• The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya and if your hotel is not in our routes we are going to confirm the pickup at the nearest point available.
• Tours and days of operation are subject to availability and changes.
• If by the time you had confirmed your purchase you do not have your hotel name, you must call us at least 24 hrs before your visit day to arrange your pickup.
• This visit is not recommended for people suffering from cardiac, pulmonary or spinal problems, asthma, diabetes or hypertension, or for pregnant women.
• Also keep in mind that due to the location of the cenotes is in the middle of the jungle, mobile phone service is probably unavailable, some roads to reach them are not paved and could be bumpy.
• The average temperature of the Cenote water is between 75 and 78°F during the year.
• Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
• All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
• We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
• We accept changes of visit dates from one day to another with the restriction of one day before.
• Your safety is essential for us so the use of life jackets is mandatory for water activities.
• Some activities have a check point for health issues
• In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.

CANCELLATION POLICY

Posted By : Mark_C
Firstly, the cenotes were great, and the tour was very well organised and our guide terrific. Also, lunch was excellent.
However, several things made this experience disappointing for us.

1. We booked this tour specifically as it offered pickup at our hotel. This was confirmed to us in the booking, along with a map location. On the afternoon before the tour, we were sent a pickup location about 15 minutes away. When we contacted Xcaret, they were not at all receptive despite my showing them the guarantee that had been provided. Eventually I contacted Viator directly, and they were also not helpful. We ended up having to get Uber to to and from the pickup location. Extra expense and inconvenience.
2. You do feel a bit like cattle being herded around from place to place. This is just part of the tour I guess, but still there is little time to relax and enjoy, and you are always in a crowd.
3. There is no warning at all that the cenotes are actually a health risk, due to high levels of bacteria present (E-coli). My wife got quite sick within 2 days from the bacteria.

Rating : full ratings
Posted On : 2024-05-15 02:18:33

Posted By : Alejandra_V
We really enjoyed visiting the wonderful cenotes: Adrian was an excellent guide, knowledgeable and accommodating to the needs individual members of the group. Contrary to other tour guides, he was not pushy to have us all do the zip lines or jumps. Those of us less adventure prone were able to just swim calmly in the different cenotes. Lovely trip.
Rating : full ratings
Posted On : 2024-05-03 12:18:51

Posted By : marcelaluciaa2024
A very good experience, the vehicle that transported us, the food and the excellent guides Lis and Andy! I totally recommend the tour! We had a lot of fun. Everything is very well prepared with the necessary care and the other guys in the group are very friendly!
Rating : full ratings
Posted On : 2024-04-27 00:08:47

Posted By : AnnMarie_M
We had a great day exploring the different cenotes. Our guide was entertaining & knowledgeable. The cenotes were amazing, especially the cenote that you repel into.
Rating : full ratings
Posted On : 2024-04-22 10:30:20

Posted By : M6888VYangelat
What an amazing and unique adventure visiting four different Xenotes and learning the history behind them! Our family absolutely loved this experience!!

Adrian was an incredible guide as we cliff jumped, zip lined, rappelled, snorkeled, kayaked and swam in the cenotes. Definitely recommend purchasing the photo package ($125 for a family of four) so you can relax and enjoy (without worrying about keeping track of a water case while mid air!) Jonhy took nearly 400 photos of our family! Rosalita prepared a delicious lunch with sodas, beer and wine as well. Mid morning snack included soda, coffee and tea.

Trip was just over 7 hours in total.

Other tips:
- Tight fitting water shoes are a must
- Towels are provided, so no need to bring from your resort
- Brings a credit card to purchase the photos and cash for tips
- Pick up time is in the right corner of the confirmation email and doesn’t change (I wasn’t sure if it would as we approached the date)
Rating : full ratings
Posted On : 2024-04-16 18:36:20

Posted By : Jae_Y
Great trip. The most comfortable trip we had in Cancun ever. Van is nice, all the Cenotes are maintained extremely well, and the food / drinks are great. We enjoyed the tuna poke / chips with all you can drink Modelo especial. Activities were safe and very well run. Highly recommend this trip.
Rating : full ratings
Posted On : 2024-04-15 20:18:31

Posted By : Nomad618010
We had a fantastic time on the Cenote tour! Alex, our guide, was fantastic and went out of his way to make sure that my sensitive, initially timid 9-year-old son had a memorable experience.

We left from the Xcaret Mexico hotel and headed north. It was roughly 75 minutes to the first stop: 2 cenotes where we did some brief kayaking and snorkeling (though not much to see underwater). My son wasn’t feeling well after the first stop (a combination of being a bit sick and a bit of a wuss). Alex quickly engaged with him, made some jokes and got him some hot chocolate and he perked right up!

The next 3 cenotes were far more exciting. The 2nd stop was a zipline that my son was initially afraid to try but he worked up the courage and had a ton of fun. If your 6-8 year old is scared of heights, this might not be the best experience for them, but they just might surprise you!

The next cenote has a small water slide, followed by another zipline, a short swim and then a jumping rock, roughly 15-20 feet above the water. This is probably the most fun stop. It was followed by a lunch (make your own sandwich, solid spread).

The final stop was rappelling down into a deep cenote and then jumping off of a nearby ledge a few times. The return trip was closer to 90 minutes in a small shuttle with approximately 18 people on board.

This is a very worthwhile way to spend a day in Riviera Maya.

Tip: the cost of the photo package is a bit confusing. If you are considering spending the $$$, ask the photographer for clarity and then let him know that you plan to buy if he is able to snap some awesome photos of you. Our photographer seemed extra motivated ti make sure that he got good shots of us - which he did!
Rating : full ratings
Posted On : 2024-04-09 23:00:44

Posted By : Lesley_V
Aldo our tour guide was amazing. He made the trip fun with all his knowledge and funny personality. Would do it again. Food was great, and I did things I never did before and he made it comfortable for me.
Rating : full ratings
Posted On : 2024-04-09 10:10:49

Posted By : Joseph_O
Our guide Toño and photographer Rosie were very accommodating and friendly. It made our experience a fun filled and pleasant.
Rating : full ratings
Posted On : 2024-04-07 07:22:51

Posted By : tricia195929850
Unfortunately they were not explicit with the address of are hotel so they never showed up.We did not get to go and they don’t want to give us are money back.
Rating : full ratings
Posted On : 2024-04-04 10:12:32