Transfer from White Bay Cruise Terminal to Sydney Airport

Posted By : Jill_G
We had booked transfer for 10am but we’re off the ship at White Bay by 8am. I rang to see if they could come earlier & the van arrived 15 minutes later. I was texted the registration number of the van so we knew what to look for. The driver also installed a child seat for my 2yo granddaughter. Excellent service for a very reasonable price for our family of 6.
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Posted On : 2024-01-21 17:28:38

Posted By : Janice_C
They didn't tell us that the shuttle would leave at 9am without us. We had no idea how long it would take us to get our bags and be out - as it worked out it was at 9.15a. They did send another shuttle but not until 10.30a. We did get to the airport in time for our flight but did not have the leisurely view of the Sydney airport shops or much time in the lounge before our flight.
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Posted On : 2023-10-27 18:35:50

Posted By : Dorothy_A
On time and a safe drive to airport! Highly recommend. Would use them again. All 8 of us and our luggage in one vehicle.
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Posted On : 2023-03-28 18:15:25

Posted By : William_B
Newer, clean and comfortable van picked us up right outside the cruise terminal…on time! Very efficient ride to the airport taking us directly to the international terminal just outside our airline checkin. Would definitely use again.
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Posted On : 2023-03-11 18:24:46

Posted By : Lisa_C
We ended getting stuck on the cruise ship and our transfer only gave us 1 option for a pickup time of 1030 for our 1pm flight. Their reasoning was that we needed to be at the airport at 130pm. They would not wait at all for us and left without us at exactly 1030. We got off the cruise ship at 1045 and then had to pay another $98.60 for a taxi to the airport and we arrived at 1130. This was very upsetting as we have two small children and could not control the cruise line. I then tried to call the company and the person who I spoke to was very rude and would not even let me speak. She just kept talking over me. Horrible service and customer service!
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Posted On : 2023-03-11 01:38:00

Posted By : John_T
Our return trip ran to schedule, after my initial mistake of pick point . Just a phone call and all was sorted, driver was on time & very polite
Price is good & staff are easy to communicate with Highly Recommend

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Posted On : 2023-02-17 14:26:27

Posted By : Barbara_P
Fast and efficient. Driver and shuttle were right outside the cruise terminal exit waiting for us. No fuss, no bother, just fast, efficient and reasonably priced.
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Posted On : 2023-02-07 15:59:55

Posted By : Jean_S
Shuttle driver arrived at requested time with sign so he was easy to find. He picked us up at the curb, loaded our bags and whisked us off to the airport.
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Posted On : 2023-01-17 19:24:53

Posted By : Philip_C
The most pleasing part of this transfer was the good communication from Viator and with the driver who provided clear details regarding the pick-up.
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Posted On : 2022-08-05 21:12:18

Posted By : douglas_b
Given we were in a foreign country and our only communication was electronic, including paying in advance, it is a bit of a "leap of faith" especially when one provides credit card information several days ahead of time. We were very pleased when the van pulled up to the terminal.
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Posted On : 2020-01-26 11:41:34