The Hell's Gate Experience

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based on 180 reviews
  • Duration:2 hours to 3 hours (approx.)
  • Location: Rotorua, North Island
From $64.54
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Infant (Age : 0 to 4)
CHILD (Age : 5 to 15)
ADULT (Age : 16 to 99)


Free Cancellation

Upto 24 hours in Advance.
Mobile or paper ticket accepted
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Spend a few hours experiencing the wonders of Rotorua’s most unique geothermal reserve at Hell’s Gate. Take part in the guided or self-guided interactive geothermal walk, before trying your hand at Maori carving in the interactive carving house. Then indulge in our geothermal mud and sulphur waters, experiencing the healing properties local Maori have been using for centuries. It’s a Rotorua experience you’ll never forget.

Complimentary guided tours depart daily, please see Hell's Gate website for latest departure times.


WHAT'S INCLUDED

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Posted By : alicemE1181QO
Definitely not worth the money - spend your money elsewhere. No hot water in the showers and not even a hairdryer in the changing rooms. Way way overpriced for what it is. Steer clear!
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Posted On : 2024-05-14 23:14:06 full ratings


Posted By : Q8881ETannah
Lovely walk around the geothermal walk. Really enjoyed the mud pool and thermal pool.

I must admit it has been extremely hard to get the sulfur smell out after experience. Used advice given to wash swimming costume (cold wash and air dry). Later when I re-washed with other clothes has made all my clothes also smell of sulphur - which is not nice when travelling in a van. Also my jewellery has turned completely black even after 48 hours after bathing, my wedding band which is gold also turned slightly black (even though not worn in the mud bath). So be extremely careful with jewellery and clothes for a couple weeks after this experience!
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Posted On : 2024-05-13 05:22:30 full ratings


Posted By : Inspire30472303873
Amazing time! It was a great experience to go through and learn about traditional maori culture as well as visit the geothermal reservce! Definitely a must-do in Rotorua!

Heads up - it does smell a little like eggs but don't let it deter you!

Such a great tour guide with an amazing sense of humour! Props to you!
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Posted On : 2024-05-12 23:38:02 full ratings


Posted By : scottmG5153NL
Very glad we did the guided tour with the geothermal walk. Our guide Nati was amazing very enthusiastic and knowledgeable. It was a pleasure having him show us around and he helped us with our wood carving and showed us what he was working on after our mud bath, sulfur bath, and cold plunge. Felt like this was a great value for everything we got out of it.
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Posted On : 2024-05-06 00:06:58 full ratings


Posted By : karinab963
Amazing staff and wonderful experience!!! Perfect getaway from busy life and real connection with nature! Loved the walk, loved the mud and relaxing soak!
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Posted On : 2024-05-02 23:52:05 full ratings


Posted By : Happiness62866380509
My family and I really enjoyed the Hells Gate experience, mud baths and spa were great, the walk around the geothermal area was easy and relaxing as well as informative. I was however very disappointed to see a family ticket would have only cost us $265 buying at Hells Gate reception however we ended up being charged $323 through Tripadvisor. I thought I would be charged in NZ $ living and booking in NZ, it wasn’t clear at the time of booking. I tried to book on the Hells Gate website but it wouldn’t load correctly.
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Posted On : 2024-04-29 19:43:32 full ratings


Posted By : Relax30186856480
Had the best time. Would 100% recommend! The walk was beautiful, our tour guide Izzy was great, and the hot pools were amazing. Thanks for having us 😊
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Posted On : 2024-04-28 22:33:03 full ratings


Posted By : Natwhal
Very cool landscape and experience. The reserve was very interesting to walk around and the mud bath experience was fun and relaxing
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Posted On : 2024-04-22 09:17:58 full ratings


Posted By : Erin_S
Leon was an excellent guide with an incredible wealth of knowledge and jokes. The pools were also a fun, pretty streamlined experience
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Posted On : 2024-04-19 15:13:21 full ratings


Posted By : Nina C
We did the self-guided tour, the mud bath and sulphur pools. You can hire towels and swimsuits at $5 per piece. Lovely staff and very organised. The facility was well kept and clean. The walk was very interesting and easy to follow on the self-guided sheet. Loved all the different geo-thermal activity. The mud-bath was lovely and relaxing. The sulphur pool was again relaxing. We only went into the cold plunge pool up to our knees-we were chicken. It was a great experience and I would recommend it highly.
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Posted On : 2024-04-18 00:35:33 full ratings