Sunday Trip from Porto to Régua by Bus and Return by Boat

Posted By : Christine_G
Terrible customer service and service. Not only did we not get the trip we had originally booked but when I told them we could no longer go on the trip they rebooked us on because my dog was unexpectedly being euthanized that day and I could only be there virtually they offered no refund or even partial refund. I did tell them on time for them to not pick us up. The death was not planned and there was no under on their part. Is not being there cost them nothing year they made out with close to 500 euros of our money. Shameful really.
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Posted On : 2023-10-06 12:24:35

Posted By : Philippe_V
Discovering the duoro valley from the waterside I was expecting a calm experience… in reality we were packed on a boat with more then 100 peoples of which the average age was above 70. Nothing wrong with that untill the boat left the docks. At 11 o’clock first porto was served by the cruise operator… and then the passender continued drinking alcohol… again nothing wrong with that but does it need to result in load (bad) music shattering from the audio boxes and drunk people screaming to make sure that everybody are aware that the are having fun!!

Happy that we could leave the boat after 6 hours of suffering

Would I recommend this trip to somebody… yes : my aged father that would be in for a fun sunday afternoon and looking to score!
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Posted On : 2022-07-11 04:24:32

Posted By : sonette1959
We booked the 7-hour boat trip locally where we stayed in Ribiera and loved every minute of the cruise. The staff and food were really good and we were never bored. Watching the stunning River banks of the Douro river kept as entertained and we cannot recommend this trip enough.
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Posted On : 2021-10-29 06:00:12

Posted By : Ben_W
Was a rainy day, but we had a wonderful trip...lots to see, nice bus ride versus train not offered, and meal was wonderful, they also set us apart from others while we ate due to Covid and truly appreciated that part.
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Posted On : 2021-10-18 14:17:53

Posted By : Inspiration362437
We were told by phone on Saturday the day before our scheduled trip that hotel pick up was not available as was part of package and to go to train station by 0:915 the next day for pick up, we arrived at 08:58 to wait and look for guide no one ever showed up, finally reaching someone by phone at TripAdvisor we were told they would contact local company and get back to us. That never happened. We missed a whole day of planned activities and we spent over $500.00 for NOTHING. Give us a refund please, we are not at fault, we did what we were instructed to do, and are time on the River was lost.
Linda Fernandez
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Posted On : 2021-08-02 10:09:49

Posted By : TrivagoSousa
We weren't warned of the meat only menu, my wife doesn't eat meat, we thought the menu would have one meat main dish and another main dish of fish, that wasn't the case, we had to send the meat dish back and wait around 40 minutes for a vegetarian meal.
In the end of the cruise, the ship docked on the Gaia side of the river instead of the Porto side like it said on the itinerary.
All in all, despite these facts it was a very lovely cruise full of beautiful views.
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Posted On : 2020-07-15 11:43:50

Posted By : anitat001
This trip is well worth the price. Our train ride from the Sao Bento station in Porto to Regua passed vineyards, small towns, and farms. Our guide Phillipa was on top of things for our entire journey.The Barcadouro staff was gracious and responsive. Lunch was very good. While there is seating for all @ lunch, there is not enough seating on the upper deck during the cruise. When we boarded, most of the seats were already taken. My husband & I stood or took turns sitting. It is possible to move around during the cruise, which was a plus.
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Posted On : 2019-10-09 07:38:02

Posted By : Sarah_C
Fantastic day out. The tour operator called me the day before the trip to confirm details, such as where to meet and the time. I had read in previous reviews before the trip that it is best to sit on the right hand side of the train, which we did, and the river is on this side. Although the first hour or so is just travelling through the city. When we got off the train we followed the guide for about a 10 minute walk to the boat. Once on the boat, and seated on deck, it left straight away. We were offered a glass of white Port or soft drink, and a small plate of nibbles. Then we had about an hour and a half to enjoy the views as we traveled along the river, which was nice and relaxing. Lunch was severed about 12.30, which was vegetable soup, fresh bread roll, then pork with potatoes, rice and vegetables. The service was excellent and staff very pleasant. We were offered second helpings of the soup and main course if we wanted it. Desert was cheesecake, and we had water and wine to drink, and coffee at the end of the meal. We arrived back in Porto early about 5.00pm. It was a very pleasant and relaxing day out, and after 2 busy days sight seeing Porto city and walking for miles, it was just what we needed.
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Posted On : 2019-10-08 06:39:41

Posted By : aaa92
As one that is used to doing a lot of research, this trip was so easy. The organisers confirmed a number of times and were very helpful on the day. Arrive early if you fancy a coffee at the Station ( great value). The train trip was very relaxing but no reserved seats. Views all round. Walk from train to boat was short and once on board the crew were excellent. Glass of port followed by tasty lunch with wine. The crew were very relaxed and extremely accomodating. Good commentary too.
Very relaxing day. But needed a walk after sitting all day.
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Posted On : 2019-09-08 16:29:14

Posted By : IAN S

Disorganized pick up at train station . Guide did not know we were on the list .Minimal commentary but boat ride back to Porto well worth it.