On this half-day excursion, we will visit the city of Segovia, located in the neighboring autonomous community of Castilla y León. We will have the opportunity to visit spectacular sites such as the Roman aqueduct, the imposing Alcazar with its pointed towers and visit the Cathedral of Segovia.
Posted By : eeyc2023
Are we being scammed???? In Madrid last week, we booked a day trip to Segovia with Julia Travel in Madrid that was cancelled — due to electrical outage in Julia Travel’s system (see their email to me, below). Their notice came too late and they offered us a trip for the 14th. But that was the day we departed Spain. Julia Travel should give us a full refund, but now it is not even responding to my email. What is my recourse? Thanks! Edwin Chen
Tripadvisor
Julia Travel S.L sent you a message:
Good morning,
We contact you regarding Segovia tour booked for Oct 13th,
This reservation was accepted due to a glitch in the system, caused by an electrical outage, the tour is not available on Oct 13th,
We can offer as alternatives:
-Oct 13th Ávila and Segovia full day tour ( no lunch included) , duration 9hrs,
The tour will start at 8:00h from the Julia Travel Office at San Nicolás Street ,15
The check in it is at 7:45h,
This full day tour does not include the visit to Segovia Cathedral,
The check in it is at 8:30h,
-Oct 15th Segovia and Toledo as booked,
Please bear in mind this was due to an electrical outage and thereby is a force majeure cause,
We regret the inconveniences,
Waiting for your answer,
Best regards,
Reply
View conversation in Booking Details
Segovia Tour with Cathedral and Alcazar from Madrid
Cathedral & Alcazar of Segovia 09:00
Booking Reference
BR-1073417681
Fri Oct 13, 2023
Julia Travel S.L
Rating :
Posted On : 2023-10-18 04:25:23