Segovia Tour from Madrid including Cathedral Admission

Posted By : georgiannef2023
I chose this trip specifically because it included entrance to the Alcázar in Segovia. We got there when it closed. Beatriz spent our time in Segovia in the Cathedral looking and explaining at everything. We were late getting to Segovia because of rush hour traffic. She could easily have shortened the Cathedral tour. She did not apologize for arriving late to the Alcázar and blamed it on traffic.
The bus did not take the tour to see the Alcázar from the famous views from outside below. She did not explain that this was the original Walt Disney castle that many know.
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Posted On : 2024-04-05 12:21:28

Posted By : 864jenniee
Great tour providing just the right amount of information about the local sights. Very time efficient with sights so not a lot of time to spend wandering around the time at the end of the guided tour but that suited us. Tour guide was friendly and super helpful.
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Posted On : 2024-01-10 10:58:06

Posted By : Carlos_A
We had a terrible experience with Viator and Madrid VPT tours specifically with the tour guide Cristina. We started taking a bus in Madrid that had already passengers coming from Toledo for a two city tour. In the bus Cristina, the tour guide, mention that some of those passengers tickets didn't include the Castle, Alcazar, visit. Her bad organization cause that 6 of the passengers weren't able to go inside the Alcazar even though we paid in advance. That means that 6 other passengers without having the right to get into the castle got in. She didn't validate the names and tickets with her list. The worst part was that Cristina had no 2nd plan. She didn't offer help nor walked to the ticket office for new ones. We told her about writing a bad review and She answered that She didn't care. The bottom line is that we came from another country and spent a lot of money to go to Segovia. Viator only and wrongfully gave us a reimbursement of 36 dollars instead of give all the cost of the activity.
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Posted On : 2023-11-13 12:50:16

Posted By : Keith_W
Left 30 min late, broken seats on. Bus, radios did not work to hear tour guide, Never took any walking ir bathroom breaks, walked too fast , did not keep track of all participantnts , no care of older people in tour , never given her name or phone number for contact if needed. Tour should have a map of where tour was starting and ending : was to be English, only half was : no control of those on tour
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Posted On : 2023-09-23 02:00:54

Posted By : Jennifer K
A long day with a lot of walking up hills, through small streets. caters better for Spanish language tourists but our guide was very professional
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Posted On : 2023-06-24 03:24:36

Posted By : tinywildflower
Beautiful sights. Nice to see the outskirts of Madrid. Tour guide was nice, not much excitement but kind.
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Posted On : 2023-02-04 16:25:29

Posted By : Vijay_N
Bus left at 3:05pm and reached back around 7:45pm, so not bad in terms of punctuality. But if I hadn’t followed the people who were leaving I would have missed the tour, the reception guy didn’t tell me the guide was here & I’d still be waiting
The Bus ride was very comfortable, Silvia was very knowledgeable and gave useful details of the history and architecture etc all along the way. The tour is mainly of the alcazar castle and the Roman aqueduct (you can go on your own, in the 45 minutes remaining and shop if you like before heading back to the bus which left on time at 6:35pm)
While walking from the castle to the aqueduct we saw the gothic cathedral from the outside and stopped a minute for pictures and walked through it the Jewish quarter
Perfect for those who want a quick tour. If you want to tour in detail taking ur own take to see everything it is better to take the longer tour or tour by yourself. Very much worth the money!
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Posted On : 2022-05-16 03:47:34

Posted By : 96anchal
Great tour, the tour guide Maria was very friendly and informative. Beautiful scenery. Recommend it.
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Posted On : 2022-05-14 12:47:55

Posted By : MajaBos1966
This is for sure not a fault of the driver or the tour guide but the company VPT. We were told to arrive around 2:45 for 3pm tour. We were there even before and there was nobody to tell us where to go, which bus to take. Somebody finally told us stay here, and few more people were added to our tour. After 3pm they put us on a bus to sit and wait without any explanation till 4pm. What a waste of time. Finally we started complaining that we have booked restaurants at night and that we will be late plus they are wasting our precious time. We were very upset. This tour is made that they combine a big number of different tours, and they have to wait for the tours that are late. Do not waste your time with this company, find another option for sure.
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Posted On : 2019-10-06 17:40:21

Posted By : dennis_h
First of all the bus left the meeting place 35 minutes late, with no explanation. It was a rainy day so that may have played into it, but no explanation was given. When we arrived in Segovia our guide (Maria) gave us 15 minutes to use facilities or get something to eat, since she was hungry and had to get something to eat. Then we were told at the end of visit we would get another 20 minutes to shop,etc. The castle was beautiful and the history very interesting. When the castle visit ended Maria, said, "now we head back to the bus" she then bolted in a fast speed walk back to the bus, leaving the people trailing behind a few blocks. It was a very long walk, up and down hills. She did not seem concerned about the ability of her clients to make this high speed walk back. My husband has back trouble and cannot walk very fast. He is not elderly, just has back problems and had a difficult time keeping up. After we finally made it to the bus, there were several people still trailing behind. Of course, we never did get our 20 minutes shopping time, nor did she mention it again or why it was cut off. There was definitely some kind of problem with this tour or the company, We were very rushed and I don't think it was worth the price we had to pay.
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Posted On : 2019-09-17 22:24:04