While you are in Madrid, don't miss the chance to visit Spain’s national museum, Reina Sofia. On a 1.5-hour guided tour led by an art historian, explore the highlights of this museum including the collections of Spain's two greatest 20th century masters, Pablo Picasso and Salvador Dalí. Stand in front of the most famous masterpiece in the museum, Picasso's painting 'El Guernica.' Discover the history behind the paintings of the modern period.
Posted By : Peter_S
The museum itself was very nice. The tour might have been better had the audio worked well. The tour guide gave us earphones to listen in while in the museum. This has worked well for me in the past, but not this time. The audio would dip in and out every time he moved his head to look at a painting, which was very distracting. I did not understand anything and I wished I had just left the group early. Other negative points, the group can be large and be in both English and Spanish. This is all mentioned in the ad to be fair, so be prepared to have no time for questions and to listen to a different language half of the time.
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Posted On : 2024-01-18 11:32:25 
Posted By : anasF5206CY
If you have kids please save your money and do not go to this museum. They don’t accept strollers inside the museum and kids have to hold hands with the adults at all times. I was asked to leave the stroller in the locker room although I saw two strollers inside. Maybe the treatment is different for foreigners and spanish citizens. The security personnel
Was rude and not friendly at all. When we were in the Guernica section the museum staff kept screaming at us because we had a kid. My son was well behaved and was standing behind the line and next to me. The Prado museum is much more kid friendly.
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Posted On : 2023-12-17 05:15:10 
Posted By : 591felicityl
Steffi was an excellent guide with a masters degree in art history and on museums or some such. She was knowledgeable and enthusiastic. Problem was that the tour was in English AND Spanish so she would talk about a painting in English then the same one in Spanish. Having a tour in one language would mean getting twice as much coverage of the works. I had asked if it was in English and told yes but it wasn't clear it was in both.
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Posted On : 2023-10-18 11:55:36
Posted By : Robert_A
We booked this tour to see Guernica, and we definitely enjoyed see it, but also enjoyed hearing the story behind it. Also, very much enjoyed seeing Dali's works and hearing about his history as well.
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Posted On : 2023-09-24 23:03:07
Posted By : Rene_E
The tour was very unorganized. We waited for 45 minutes while our guides sorted out the entrance for the group. It was a huge group that the 2 guides decided to split into English and Spanish. Our English tour was given in both languages though so we ended up spending half the time waiting for the next painting.
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Posted On : 2023-05-23 06:17:41
Posted By : David_M
The visit started almost 30 minutes late! The "guide" was giving instructions to the larger than expected group in both Spanish and English, although I booked an English-only tour. After all that, the "guide" simply said "OK, take the elevator to the 2nd floor, turn right and follow the signs." THERE WAS NO GUIDED TOUR!
THIS VENDOR COMPLETELY MISREPRESENTS THEMSELVES, PRODUCT AND SERVICES!
But, if you use them and the same thing happens, complain thru Viator and they'll give you a FULL REFUND, so in a sense, you get to see the museum for free. (I only asked for a partial refund, not including the museum ticket price)
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Posted On : 2023-04-12 02:21:32
Posted By : Victoria_G
Our tour guide was barely conversational in English. He seemed unfamiliar with the museum layout. His descriptions of the paintings were rudimentary, repetitive and at more than one point was reduced to asking my children to “name the artist” in various rooms of the museum.
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Posted On : 2023-03-23 04:22:22
Posted By : Karen_C
The Amigo guide never showed up and left 4 older ladies waiting 45 minutes. I called Amigo 3 times and rep assured me the guide was coming. NO SHOW! Very disappointing. I would like a refund.
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Posted On : 2023-01-22 05:22:32
Posted By : Tracey_J
Too many people and too much time spent meeting/waiting for late-comers/going to another entrance of museum (rather than meeting there in the first place)/security with so many people to wait for/getting listening equipment headphones etc to everyone….went with x4 people and guide to prado which worked much better
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Posted On : 2022-11-29 16:30:01
Posted By : I5486NDmichaeld
do not book this tour if you want an english guide. they legit say one sentence in english and one paragraph in spanish. this is a dual-language tour which it never mentioned in the description. they do not care about the English speakers and literally had people leave the group because she rushed it and barley spoke english. do not recommend
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Posted On : 2022-11-17 23:05:30
