Indulge in this interesting art and history private day trip from Amman dedicated to Jordan’s early medieval ages. Visit the not much visited ruins of Umm el-Jimal to see its impressive city remains and one-of-a-kind ruins, admire the Desert Castles discovering the three of Jordan’s famous Desert Castles. With an informative English – Speaking private driver who doubles up as your guide, learn about these fabled castles, built by the Umayyad rulers during the 7th and 8th centuries as you visit each one in the desert plains of eastern Jordan. Explore UNESCO-listed Amra Castle (Quseir’ Amra), famous for its 8th century fresco of hedonistic scenes before continuing to the Kharranah Castle (Qasr Al - Kharanah) and the atmospheric Al - Azraq Castle (Qasr Al - Azraq), the latter used as military based by T.E. Lawrence, known as Lawrence of Arabia during World War I.
Posted By : George_Z
I am a travel agent. I brought 14 people to this tour. We just came back from this tour. We are very disappointed by the tour guide. He does not have enough knowledge to be the tour guide. He literally asked the local people first before talking to us. We have a big group. Many of us have traveled a lot and have had many tour guides across the world. This is the worst tour guide and worst tour I ever had. The tour we had today not only waisted our money, but also it waisted out time since we all flew here across the globe.
Actually, there are multiple issues with the way this reservation(s) have been handled.
Issue#1. We had two separate reservations. We expect two vans and two guides. The two reservations have been merged into one large bus with only one tour guide. No whisper has been provided. There is no way for such a large group of people to hear what the tour guide is talking about in the field.
Issue#2. The tour is supposed to be between 10-4:30. But we did not come back until 7PM. We were responsible for some of the delays. But it’s tour guide’s responsibility to manage the time spent at each location. The tour guide did not manage that well. We spent too much time at some locations. The guide should set clear clear goal and expectations that how much time we were supposed to spent at each location.
Issue#3. The tour guide was not familiar with the sites we were visiting. He had not been to, at least, some of the sites for many years and did not know exactly what are there and the sequence of the visit. He didn’t do his home work. Period.
Issue#4. For such an expensive and full day tour, we expect some bottle water to be provided. Only limited amount of bottle was provided and not enough for every one. We were told that water was not included.
Overall, very disappointing. I will never book with this operator again in the future.
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Posted On : 2023-01-29 09:53:01 
