Start your Venice vacation with ease by booking this private arrival transfer by water taxi from Santa Lucia Station or the bus station at Piazzale Roma to your Venice hotel. Choose from one of two drop-off points in central Venice or Venice Lido, and then hop aboard your private water taxi to travel to your destination in style; it’s that easy!
Posted By : John_G
Greeter didn’t help us with luggage. Waited for 10 minutes in rain because this is not a reserved boat…and taxis/boats were not responsive due to an event. We did finally get a boat and greeter was very nice, but not the experience we paid for.
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Posted On : 2024-04-19 09:05:54 
Posted By : MaryAnn_C
Our greeter was right outside the station with our name clearly displayed for ease in finding him. He was not only helpful with luggage but gave other recommendations when asked on restaurants and other activities. Our private taxi boat took us right to our hotel door, again handled our luggage and it all went just as we had hoped. I would definitely recommend using this service.
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Posted On : 2023-09-18 15:52:18
Posted By : greggk657
used trip advisor for a simple transfer in Venice from the rail station to our hotel. The instructions provided by trip advisor to go to a ticket office location that no longer existed inside and could not be located outside. We were instucted to go outside to the hotel taxi's and they acknowledged where we had to go. Our hotel was located right across from canal from the train station and the taxi service walked our bags over the canal and demanded a 25 Euro fee.
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Posted On : 2023-09-18 13:17:45 
Posted By : Rachelle_M
I am beyond upset and will never use this company again. We never found our "private transfer" in Venice and had to, instead, get another water taxi, pay out of pocket an additional $100.00 to get to our hotel. Viator would not reimburse us the $200.00 fee for the "private transfer" that was nowhere to be found. I'm furious. How can you charge for a service that was not used Do NOT pay for this!
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Posted On : 2023-09-18 09:58:20
Posted By : Alex_K
Terrible. Left us stranded at the train station for over an hour. Had to find our own help because I used the chat box and got no response for help. Very disappointing.
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Posted On : 2023-09-11 12:35:08
Posted By : TravisK326
Just bad service. I booked a service to our hotel. When we arrived at the train station I went to the Alilguna ticket office as instructed. It took them about 30 minutes to assign a water taxi. We proceeded to the designated dock and waited another 15 minutes. At that time a girl saying she was with the company asked for my ticket and said that were were assigned the wrong taxi and proceeded to assign a new one. When our original taxi arrived they asked for us by name and the girl said no and put another party of 4 people on. We were told that our new taxi would arrive in 10 minutes. Twenty minutes later we finally got a ride. The driver did not take us to the hotel as purchased but rather dropped us water bus stop. We then had to walk several blocks. My romantic arrival at our hotel was ruined.
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Posted On : 2023-09-06 17:00:02
Posted By : Betty_V
We were extremely disappointed in this transfer which was supposed to take us from the train station to our hotel. Instead, we were dumped off at a water taxi station and had to hire a porter to take us and our luggage to the hotel.
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Posted On : 2023-07-22 10:07:53
Posted By : Sonja_B
On time. Smooth transfer. Friendly. Glad to have someone waiting at the train station to meet me and to sort out my water taxi transfer to hotel
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Posted On : 2023-07-10 23:35:29
Posted By : Angela_H
It was perfect for a first visit to Venice. We were met on the platform and shown where our water taxi was waiting for us.
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Posted On : 2023-06-28 10:07:20
Posted By : Shelby_B
Great service. Our flight was delayed and I reached out to them. They were very accommodating and helpful.
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Posted On : 2023-06-21 03:08:23
