At MMC we take pride in providing what we feel is necessary for a fun and safe ride down Haleakala. As the pioneer of the downhill bike ride we are knowledgeable of the roads, the people, the regulations, especially since we assisted in creating this industry and making it what it is today. We know the roads like the backs of our hands and can instruct you how to properly handle the roads and your surroundings. You must incorporate the knowledge of cycling within this environment, and that we are masters of. We even go a step further to ensure you feel comfortable, we stay on the mountain with you to make sure all turns are made, it can get tricky, and don't want anyone lost. This is also helpful if an incident was to arise. Last but not least we are the only bike tour company that offers free parking. As a gentle reminder gratuities are greatly appreciated.
Posted By : Gaylene_S
I loved the bike ride and the driver/owner was very knowledgeable. I especially enjoyed his stories regarding the history of Maui. The price is a little less than other bicycle venders so that was nice. However, the bicycles were not great. One of the couples that traveled with us had to stop periodically to straighten out his tires and his spouse's bike fell apart near the end of our ride. The helmets were, I don't know how to say this other than to be honest, they were disgusting. Old, torn, and well used. The bike ride down the mountian is super fun but due to the poor condition of the equipment, I would think twice going with this company again.
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Posted On : 2024-04-24 21:51:21 
Posted By : James J
Canceled our booking at 1:45AM. Too late to rebook with one of their competitors. No reason given. Should be zero stars.
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Posted On : 2024-02-25 11:36:58 
Posted By : Natalie_M
We had an amazing experience on our self-guided downhill bike tour! It felt like a private trip since there were no other people on our tour. Our guide, John, was not only humorous but incredibly knowledgeable about Hawaiian history and the area. We loved the freedom to travel at our own pace, unlike other faster-paced groups. The tour was reasonably priced and definitely a must-do activity in Maui! Although the downside was the closed shops in Makawao on New Year's Day, it's the perfect excuse to do it all over again and try those famous donuts next time!
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Posted On : 2024-01-01 17:04:50
Posted By : Edward_E
Beautiful views and great guide. I would recommend to anyone coming to Maui. I wish the ride was longer.
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Posted On : 2023-09-22 12:43:12
Posted By : Patrick_C
Great activity. Beautiful scenery and a fun experience. Guide was a lifelong resident of Maui…tons of local knowledge. Coasting and braking 99% of the trip, only pedaled a couple of times for a very short distance. Sadly, this company is not allowed to access the top of the crater-thank you state of HI.
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Posted On : 2023-07-31 11:06:43
Posted By : Julie_R
Our driver was fantastic sharing the history of Maui and background that you wouldn’t get in a standard bike tour!
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Posted On : 2023-07-22 14:28:12
Posted By : Ashish
Terrible experience. My reservation was not there at the operator and when I arrived at the location, there was no body. I called several time and come back to the hotel. Called Viator for refund.
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Posted On : 2023-07-08 15:42:26
Posted By : windycityfamily
My review isn't about the tour itself, it's about the lack of timely customer service. We were booked for a downhill ride on June 12. Oddly enough days before our trip we were contacted to see if we would be willing to switch dates and we couldn't. Well on the morning of the 12th we were on our way from Kapalua when we received a call stating that their van was vandalized and wasn't operable. Fine, I get it, things happen. Asked Cheryl to go ahead and process a credit card refund since we couldn't reschedule the trip. After 1 week, nothing. Called again, spoke to her again and she remembered the situation and said it would be done. Waited 1 week, nothing. Instead of trying a 3rd call, I just went ahead and disputed it with my credit card.
I'm sorry it happened to their business and my minor inconvenience doesn't compare to the physical/financial damage to their business.
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Posted On : 2023-07-03 14:55:40
Posted By : Q-Pee
What a NIGHTMARE…Arrived at baseyard to an old cement building, went inside, place smelled like dog, awful odor.
Bikes are very old and rusty, van is old and dirty NO AC, dog hair all over, looks like someone lives in the van.
Van making big noises thought we weren’t going to make it.
This company is a RIPOFF, we only rode for a total of 12 miles, we only did the upper portion 1 time which I witnessed all the other companies doing it twice, which I mentioned it to the driver who then changed the subject. Very Arrogant and Rude.
Do your homework don’t use this company BE AWARE…
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Posted On : 2023-06-21 01:45:06
Posted By : Debbie_B
Loved talking to Caleb and Cheryl on the way up on the van😊. The views were breathtaking. Had a history lesson on the area before we took off on our ride about the area. Great fun! Thanks again to Dan and his family. 🍻
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Posted On : 2023-06-12 23:46:49
