We offer a unique and authentic experience. We a fully locally owned tour operating company with years of experience. We are determined to make our customer's experience a memorable one.
Posted By : Marc_B
We booked a tour to Machu Picchu through Viator for 350 euros, encountering several challenges from the outset. The tour operator, Jose, informed us the evening before the excursion that there were no tickets available. He suggested we could purchase them in Aguas Calientes for an additional 50 soles per person, which we declined. Despite initial miscommunication about ticket availability, Jose later confirmed they were available and assured he would cover their cost since our package was supposed to include them.
The day started with a satisfactory breakfast stop, but lunch and dinner were poorly organized; lunch had scant leftovers, and dinner was served cold and undercooked, with beverages available for purchase. During a three-hour trek to Aguas Calientes, our guide, Franclin, often moved ahead quickly and was frequently out of sight.
Upon reaching Aguas Calientes, we had to stand in line for three hours to purchase tickets—a task Franclin could have handled himself. Later, Franclin misled us regarding the purchase of bus tickets, directing us to buy tickets back to Cusco for an additional 200 dollars. This issue was clarified after contacting the tour leader.
The accommodations arranged by the tour were initially locked upon our arrival, requiring persistent knocking to gain entry, and were lacking in basic supplies like toilet paper.
Franclin introduced us to Edgar the next morning but left due to health issues and did not return as expected. Edgar, who was already present, took over and provided an excellent tour of Machu Picchu, greatly enhancing our experience.
The return journey involved confusion about Franclin's whereabouts, who was supposed to rejoin us. Eventually, we secured a bus directly to Cusco, but the drive was prolonged due to the driver's need for a safety break to prevent an accident.
Despite these logistical issues and poor meal management, the commendable efforts of Jose and the excellent guidance provided by Edgar at Machu Picchu made our visit memorable.
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Posted On : 2024-05-09 22:12:35 
Posted By : Martin_H
I only booked this trip because the 2 day excursion I had previously paid for could not provide tickets for route 1 - the classic view overlooking Machu Picchu.
Viator recommended this one. The trip is not by car, but an extremely uncomfortable minivan ride, with very poor suspension,over a dirt road with a 1 km drop on one side.
I experienced extreme damage to my lower back which required me to consult a doctor who prescribed anti inflammatory and pain medication.
I could not risk taking the minivan return journey over the same road, due to high probability of further back pain, instead I paid 70 U.S dollars for the train. The operator offered me a 15 dollar refund which I never received.
The brightside was the tour guide Edgar who provided an enjoyable and highly knowledgeable experience on Machu Picchu.
I would not recommend this trip at all.
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Posted On : 2024-05-06 07:52:04
Posted By : Excursion59411262470
Visiting Machu Picchu with Encuentros Peru Adventure was an unforgettable experience, thanks largely to our fantastic guide, Jose Luis. He was exceptionally knowledgable and passionate, bringing the history of this awesome site to life. The journey was smooth and the views were spectabular. I highly recommend this tour to anyone looking to explore Machu Picchu in a unique way!
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Posted On : 2024-04-19 08:41:24 
Posted By : Tuyen_P
The tour Operator was extremely tentative throughout the changes in location since my Spanish was next to none. Guide Edgar for Machu Pichu was extremely informative and spoke excellent English. I highly recommend this Operator and though I only did the 2 day excursion I will be back for a longer expedition into the mountains of Peru. Thank you and see you again soon.
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Posted On : 2024-04-04 11:10:58
Posted By : annelu2024
We only had a total of five days to explore Peru, with so much to do we were unsure how to fit everything in and make the most of our time. A friend of ours recommended Nancy to us as a tour guide and we are very glad they did. Nancy coordinated our trip brilliantly from transfers to & from the airport to our daily tours and even took care of our luggage when we landed. It was an action-packed 4 days, starting with Secret valley and then a full day in Machu Picchu, Nancy had organized all transport, guides and entrance tickets. After returning to Cusco late at night Nancy ensured we got checked into our hotel as we had an early start the next morning for our Rainbow Mountain tour which was incredible. After doing back to back high altitude strenuous hikes on Wayna Michu & Rainbow Mountain our final day we had a more relaxing day visiting “Laguna” on quad bikes which was a lot of fun! Overall taking the stress out of all the planning and coordination was definitely worth it, Nancy communicated our plans each day and took care of all our needs and was very reasonable priced. Would definitely recommend.
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Posted On : 2024-03-08 18:49:07
Posted By : shelby182016
Our group did two tours with Encuentros Adventures Peru. We did a sacred valley tour with Daniel and Machu Picchu by car with Jose and they were both great!
The week we went the locals in the town near Machu Picchu were protesting the new ticket system so they had stopped the train getting to Machu Picchu. We had to come up with a back up plan. We found Jose’s company online and asked for his help to get us to Machu Picchu. He assured us he would get us there safely and with no issues. He was right! We even encountered a land slide on the road but Jose had a back plan to get us around it and up to Machu Picchu. We walked in to Machu Picchu along the train tracks in the rain forest which was amazing. He also gave a great guided tour of Machu Picchu.
I would not hesitate at all and book your trip with Jose and his team the next time you are in Peru.
In the end, I think it was better to walk into Machu Picchu than taking the train because it was just a totally new experience and exciting adventure to do it this way.
Thanks again Jose and your team for making Machu Picchu happen for us!! :)
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Posted On : 2024-02-05 09:23:45
Posted By : Sightsee35749001958
Very good English speaking guide who took care of absolutely everything and always kept us well informed. We were able to see absolutely everything at Machu Picchu and the hike was perfect for us too.
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Posted On : 2024-01-11 11:41:12
Posted By : 976perua
It has been a unique experience and above all very fun. It is a great plan for adventurers and the ruins are beautiful. The guide has been the best of the tour
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Posted On : 2023-12-10 22:20:34
Posted By : aitzolb661
An unforgettable experience and highly recommended. Unbeatable quality price and the best is the guide who has always been close and professional. We brought a new friend.
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Posted On : 2023-12-10 22:18:57
Posted By : keithbI5984PI
Spectacular and seamless! The 2 day tour to Machu Picchu by car with Encuentros Peru Adventure was outstanding. Professional guides, efficient logistics, and breathtaking views. An unforgettable and unique experience!
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Posted On : 2023-11-02 13:31:46
