Sure to be a highlight of your Switzerland vacation, this day trip from Zurich takes you into the Swiss Alps. Discover Jungfraujoch, one of the highest points in Europe, travel by coach with a multilingual guide through the Bernese Oberland region, and enjoy a stop in the famous town of Interlaken along the way. Board the gondola in Grindelwald and change to the cogwheel train at the Eiger Glacier for a ride to the UNESCO World Heritage-listed Jungfraujoch mountain pass, where an Alpine wonderland of spectacular mountains and glaciers awaits.
Posted By : Stacy_L
Pedro was fantastic, peppy and very knowlegeable. He had great tips, worked though the crowds with our group and was very funny.
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Posted On : 2023-12-31 23:55:13 
Posted By : Greg_P
Pedro and Shao Lin were great in their explanations of everything keeping us interested but not overloaded. They were truly professional. Probably best tour I’ve ever paid for.
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Posted On : 2023-12-31 13:58:19
Posted By : R5680JOjakel
This was one of the best experiences of my life.
The guides provided genuinely interesting information throughout the lengthy drive to Jungfraujoch, providing lots of insight into both Switzerland and the mountains themselves. The tour we took included both English and Chinese groups, with Fernando looking after English speakers and Mei-Lee (only heard name once, may be wrong sorry!) Mandarin speakers.
A special shoutout has to be given to the Mandarin-speaking tour guide, for her upbeat enthusiasm throughout a long day! Even on the trains back, she was offering to take photos for everybody. Similarly, she ensured everyone knew what was going on, wasn't left behind, and was enjoying themselves. As an example of this, we were glancing at a Lindt shop nearby whilst waiting for a train, she noticed, and rummaged in her bag for a couple of 10% off vouchers she'd just received after making a purchase! A lovely gesture that exemplifies her overall approach.
Fernando was witty, helpful, and proactively offered extra information throughout, with both guides seeming to have genuine passion for their jobs.
As for the experience itself, it's very hard to sum up in words. Whilst Interlaken was very foggy when we were there for a brief 1-hour independent explore, all this fog lifted when we got up into the actual mountains via an absurdly high cable car.
Since I tend to plan all my journeys extensively, I was a little nervous beforehand not knowing the exact route. However, the guides provided detailed information when it was needed, and I suspect the plans may change based on how many numbers various groups have (e.g. who goes on which bus, as there was another bus with a Spanish(?)-speaking group).
Whilst some reviews mention negative consequences if you lose your train ticket, this doesn't seem fair! There's only 1 ticket to hold on to (that has a map on it), and the tour group's bulk purchasing makes this trip likely cheaper than buying all the stages individually, even before factoring in the information provided and comfy coach journey.
Tips:
1. Hop on the front top of the coach if you can, the views are spectacular.
2. Turn up on time! When the confirmation email says show up 15 mins early... show up 15 mins early.
3. The self-service restaurant at the top is excellent, don't worry about bringing a full meal.
4. It'll be a long day, so bring a small snack or two.
5. Wear comfy shoes that can walk 100 metres or so on snow. This doesn't need to be crazy hiking boots, regular trainers should be OK.
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Posted On : 2023-12-31 13:32:29 
Posted By : Robert_G
Roberto had a huge task of herding roughly 80 people through a laments of activities. He did a great job and provided a positive environment for all of us to enjoy the experience. The views of the mountains and canyons were truly majestic! The improvements I would recommend would be to maintain a cooler temperature in the bus, skip the 50 minute stop in Interlaken as city not that interesting and can’t do much on such a short timeframe and provide a detailed overview of the day at the start of the trip so we all better understand what we signed up for.
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Posted On : 2023-12-30 06:38:21
Posted By : Airin_O
Great experience with Viator...our guides were funny, informative : Eduardo & Aurora...i found the given stickers were useless (they don't stick well) & when i lost mine, 1 of the guides(Pink) questioned my validity within the group which i found kinda insulting (i thought they would be trained to remember faces). The stickers can be replaced with a rubber/paper wrist band or s.t.
The pace of the tour was also too fast. There should be more time given for adjusting to high altitudes (i had chats with some other friends joining similar tours).
But the overall experience was good because we had a fun group.
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Posted On : 2023-12-29 17:01:58
Posted By : Elisa_L
Marvellous sightseeing. Good service. Comfortable bus trips. Good guide plans. Excellent. A must and reliable tour assistance.
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Posted On : 2023-12-28 16:46:40
Posted By : Rochelle_C
Jungfraujoch and Bernese Oberland are beautiful. However, I would suggest for travellers to be brave and plan the journey themselves, as we did not have any time to spend in Grindelwald (10 mins), Lauterbrunnen (less than 5 mins), or Interlaken (45 mins).
Tour guides: although, the tour guides did keep us on time, they sometimes would repeat the same information and none of the information was organized. We also found the information vague.
Tour guides who are local may also be more knowledgable about surrounding areas. The coach driver was excellent, and he deserves a raise in salary.
Company: A warning from tour company regarding construction near the ticket office would have been helpful. Otherwise, very responsive with answers to questions about office location and friendly. The coach also needs some upgrades as lights were not working and there are no washrooms aboard so plan accordingly. In addition, the ceiling is very low so many passengers over 5’7 hit their heads multiple times and there are no warning signs for low parts.
Overall, not worth the cost of the tour (no food, no bathroom, no time).
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Posted On : 2023-12-27 12:55:38
Posted By : M T
Beautiful we Enjoy beauty Zurich capital weather this year nice my son very happy to visit don’t visit 25th December. If you want shopping but we enjoy weather and beauty
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Posted On : 2023-12-27 01:52:50
Posted By : Karen_W
Amazing experience! Beyond our expectations! What a beautiful part of Switzerland to visit! The tour guides were awesome- always there to help point us in the right direction! The 12 hour tour went by in a flash!
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Posted On : 2023-12-25 02:09:36
Posted By : Akhila_K
Best guide anyone can ever have ! He was patient, friendly and Informative
A trip with good guide ends well
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Posted On : 2023-12-24 16:07:53
