Jamaica Combo Tour: Dunn's River Falls and Bob Marley’s Nine Mile

Posted By : Michelle_M
When I was standing in front of my hotel the Royalton Negrill and called to find out that after you sent me a confirmation text that it was canceled because you don't pick up in Negril I want Mt refund asap
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Posted On : 2024-04-12 10:11:59

Posted By : Kimberly_Y
This company uses third party tours companies in Jamaica which they have not vetted. The Holiday Tour Company hired by Viator for the Dunn's River Fall and Bob Marley's Nine Mile Tour was one hour late arriving for pick-up without any notification. The tour driver could not speak English and had difficulty communicating. Then the raggedy tour bus broke down and we never made the Bob Marley Nine Mile Tour! smdh
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Posted On : 2024-03-17 15:02:50

Posted By : ashley_r
The most memorable part of this trip was a few things I rated this trip at three for a few simple reasons not saying all of the trip was bad however, the dinner at the end of the trip was horrible and if you aren’t the type of person that can stay in a car for long periods of time going through bumpy and windy roads without feeling nauseous. I wouldn’t recommend you taking this trip, if I knew how long the travel would be, I probably would’ve done each excursion individually Having so many excursions in one day is a lot for even younger people to take and you are feeling rushed through each excursion.
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Posted On : 2024-03-04 19:52:43

Posted By : Erich_H
Definitely the best day that we had in Jamaica! Our guide and driver Tony was awesome. We had great conversation all day and learned a lot. The tour goes from Pickup to Dunns Falls, lunch, 9 mile, optional dinner, Lagoon, then back to hotel. 9 mile was our favorite and a magical experience to appreciate all things Bob Marley. Definitely pay extra to do the dinner and lagoon. The fire show was amazing and the bio bay was the best we've experienced. Make sure you swim in it to get the full experience. You can't swim in some other bio bays. All in all even though a long full day, it was an incredible day! Tony was great, the excursions were great, don't hesitate to book!
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Posted On : 2024-02-27 12:05:26

Posted By : Junita_C
Dunn river falls was amazing highly recommend this; Bob Marley tour was great learned lots try the bush tea. then things went south with regards to Mystic lagoon they did not order our dinner so the restaurant would not serve us, The tour driver stopped at KFC so we could get food this was a nightmare it took over an hour to get food we arrived so late to the lagoon that we only had about 10 minutes to swim we were both so mad for what tis tour cost we were completely disappointed. we would like someone to contact us with regards to a refund.
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Posted On : 2024-02-01 20:59:54

Posted By : jason045
Our driver Orville was awesome on a very wet day. The Falls were excellent and exhilarating - we got very wet 👍 so take spare clothing and shoes for water
However the visit to 9 mile was really very very poor - a guide so ‘out of it’ all he could say was ‘yea man’ when questions were asked.
The Marley tour lasted less than 35 minutes after a 2 hour drive!! What a rip off!!
The optional Blue Lagoon was also really poor, very short and of little/ no interest
Due to the rain the phosphorescence was hardly visible
The meals for lunch and dinner were identical … should offer more choice
A waste of money except for the Falls
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Posted On : 2024-01-23 13:06:34

Posted By : Sharda_T
This was the most terrible experience! I came from Texas w/my family for a Christmas vacation. I booked this trip two weeks prior to our arrival just to get cancelled on by Holiday Services Ltd the day before our activity “due to holiday traffic” had to rebook through another company to see 100’s of people. Sad! & then had to contact Viator through email on my international vacation to get a refund processing. Absolutely no help or assistance from Holiday services Ltd! Never again or will I refer anyone!
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Posted On : 2023-12-27 08:05:48

Posted By : Quinn_A
Dunn’s Falls was stunning and we didn’t realize we would be hiking from the beach up the falls to the top.. challenging at times with the rocks underwater but our guide was entertaining and helpful. Bob Marley’s 9 Mike museum is out there but worth the rustic drive. Jesse our tour guide and driver was an amazing driver, pleasant and very professional. We had a wonderful experience with the entire day! Would highly recommend this!
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Posted On : 2023-12-01 18:34:22

Posted By : 642sasha
Our guide was Washington and he was a great tour guide. He spoke English and Spanish throughout the tour. He was professional and as able to address our questions and concerns. Dunn’s River Fall is a must do while visiting Jamaica. I think maybe they should skip the souvenir store and let us shop at Dunn’s River Falls after we have finished our climb. Bob Marley’s home is up in the mountains and it takes an hour to get to his house from the bottom. If you’re scared of heights this is not the tour for you. I loved this tour and thought Washington was an Excellent tour guide. I would recommend this tour. Also, you will need waterproof holder for your phone.
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Posted On : 2023-11-25 22:51:35

Posted By : graham62irwin
Just got back from a wonderful day out with Rolando.

We did the Dunn's River falls, and Bob Marley's home.

We couldn't have been in better hands. Rolando. We were collected from our hotel promptly and driven to Dunn's River Falls for an amazing adventure.

Lunch was at an authentic local restaurant and very tasty.

The afternoon took us up into the hills, through the beautiful countryside to Bob Marley's home. Which was interesting and poinient.

Dinner was at a lovely riverside restaurant, then on to the mystic lagoon for a boat trip

Everything was very well organised from start to finish, Rolando looked after us exceptionally well and was friendly and professional. I highly recommend this service.
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Posted On : 2023-10-10 21:59:13