Spend an unforgettable day sailing through the beautiful Caribbean Sea to Isla Mujeres on board our brand new luxury catamaran. Enjoy the warmth of the sun, the breeze of the sea while sailing to a reef where you will have the opportunity to snorkel and admire its wonderful and colorful marina fauna.
The highlight of this day is our state of the art 47 foot catamaran designed and built in France. Once on board, you will enjoy luxury, a special premium open bar with dry snacks and a small group of guests to ensure your comfort throughout the day. It will be an experience you will never forget.
Posted By : melanie1127
This tour was fairly good and the boat was comfortable but I have a few complaints. We did the Privilege tour on Feb 7, 2024 @ noon. The ride over to the island was nice, it was relaxing, the drinks were fine and served as much as you want. The snack options could have been better though for the price paid - only whole apples (a pain to eat) or small donuts were offered.
The buffet on the island was pretty low quality food, but I wasn't too much surprised about that as it was a mass operation to feed hundreds of people.
On the way back to Cancun in the afternoon, everyone on the boat was very tired from being on the island for over 4 hours, everyone was chilled out trying to relax, but the boat crew were playing very loud and obnoxious music, dancing and yelling, trying to give people shots of tequila, but no one was interested, many people looked annoyed because everyone just wanted to relax with relaxing music. The crew really needs to change their behavior depending on the guests. Sometimes the boat may have a lot of people with energy wanting to party and dance with loud music, but in the case with our boat, it was very very annoying and the crew either did not care, or were just oblivious to this.
After all that annoying stuff, the main crew woman gave a long guilt-ridden speech about tipping and how they live on tips and do not get paid otherwise. And she was specifically putting pressure on Americans and Canadians to tip because she knows they are from tipping cultures. I just thought it was extremely tacky to beg so much.
ALSO, I do have a huge problem with the fact that she was either lying about them not getting paid other than tips, or if she was not lying, this company does not pay their crew, yet charges an exorbitant amount of money for this trip on which you only get poor quality food and drinks. I am more apt to think she was lying to try to get people to tip more.
The ride back from the boat to Playa del Carmen took an excruciating 2 hours due to evening traffic. The van was extremely cramped, less leg room than a budget airline and one guy even had to sit on the floor because they booked too many people in our van, again they need to do better.
It was not a completely terrible trip but I would not do it again, and would try to find a better company.
Rating :
Posted On : 2024-02-08 14:58:12 
Posted By : meganpI9155RT
We had fun. The snorkeling was less time than I thought it would be and there were not many reefs, although we saw fish. Our tour guide was great and all of the other attendants were polite and helpful.
Rating :
Posted On : 2024-02-02 16:48:21
Posted By : Stefan_J
The crew was excellent. Definitely worth the little higher cost for this particular experience as opposed to the $40-$70 options.
Rating :
Posted On : 2023-12-06 12:12:02 
Posted By : Karen_A
Everything. Pick up, guides, service, beach club, lunch, service. They customer service was amazing all round
Rating :
Posted On : 2023-11-01 11:36:12
Posted By : sarahgG9390UW
Catamaran was over crowded. The person selling us the tour said it the beaches were the most beautiful in the area. Ummmm no. They were overcrowded and nothing special. We could not snorkel due to high winds. We were NOT compensated for not being able to do this. Buffet was a joke. Overcrowded. Understaffed. We left without eating. Not worth the price. Should have taken a ferry there.
Rating :
Posted On : 2023-10-28 20:20:25
Posted By : SonomaWC
We booked the Nalgone for a four hour sailing and snorkeling experience on 10/5/2023 in the afternoon. It was FANTASTIC! The snorkeling was exceptional with amazing sea life. The guide and captain were fantastic and incredibly helpful. Service was 5 star! We were 6 adults and honestly, while the boat can fit 13, I think it is best suited for 10 or less... it just would be more comfortable that way. Again, excellent operation, great staff, beautiful boat.
Rating :
Posted On : 2023-10-08 19:12:26
Posted By : EveyWonderful
We had a great trip! The boat is kept in excellent condition, is very comfortable, and what makes this trip so much better is the amazing hosts on board the boat. They make everyone feel safe and welcome. They didn’t pressure anyone to snorkel if we didn’t want to which was a relief for me as I’m not a strong swimmer. They kept us dry with towels when it rained a little. And they kept us filled up with drinks!
The island itself is beautiful although I would agree with other reviews that the Ixi beach bar buffet is not that great. But you do get 90 mins of inclusive drinks so if drinking on the beautiful beach is your plan then it’s great!
We rented golf carts on the island and really enjoyed the experience. It was about USD 45 for 2 hrs.
Some reviews say you can just take the ferry instead but I would recommend booking this trip as the hosts on the boat work so hard and are so friendly. It adds warmth, luxury and reassurance that you simply wouldn’t get from a ferry ride.
Rating :
Posted On : 2023-10-04 12:33:33
Posted By : 949lundyl
Best excursion ever . The crew was very friendly and courteous . The drinks on board were amazing. Definitely we will be back . I’ll recommend 100 % .
Rating :
Posted On : 2023-09-17 17:52:51
Posted By : naomiv452
Not worth it.
Don’t pay extra for this, just remain to your regular ticket.
Our staff in the boat was excellent in Kayah, Pedro was just GREAT AND THE TEAM AS WELL. 🫶🏼
They will try to convince you saying they have a better selection of Licor. BIG LIE!!!!
Their Buffet restaurant food was extremely unpleasant and not authentic at all! 🤢
Everything they say the upgrade offers you it’s a Lie. ❌❗️
But the crew in the boat made it better and made us have fun and enjoyed. 🍺
Rating :
Posted On : 2023-09-02 19:17:17
Posted By : martinelZ5021PI
Not what we were told. We were supposed to have room “inside” with A/C…. Non existant… food was bad. Too long stuck at the beach (pretty beach and sea though)
Rating :
Posted On : 2023-08-20 11:21:07
