Specially designed for those who wish to pamper themselves, giving them quality of personalized service while staying in Cancun, Riviera Maya, Playa del Carmen, Cozumel, so that they do not miss the opportunity to know the wonderful Holbox Island in a day without necessarily having to stay there. Holbox Island, one of the beauties of the world, is located on the northern tip of the Yucatan Peninsula, in the state of Quintana Roo, Mexico and is within the boundaries of the wildlife protection area called "Yum Balam "which is an ecological reserve.
Posted By : KiKo199717
First of all I want to say that isla holbox is very beautiful and definitely worth a visit. But not with this tour / this company.
We were picked up in canun - hotel zone and then drove to playa carmen to pick up other guests. All this made no sense because it was a huge detour. Cenote and passion island were canceled, supposedly because of the wind. Then we were promised that we would go directly to isla holbox instead and would stay there longer than planned. (Since cenote + passion island was canceled one had additional time) the organization was a mess, we were picked up at 06:00 at the hotel and were only at 12:30 in Isla Holbox and finally could only stay until 15:00 on the island. That means ONLY 3 hours. After that we had lunch and went back to the hotel. That means we were 12h in the bus and only 3h on the island. According to the navigation device, the trip would actually be only 2.5 hours away!!!! Huge rip-off. A total of 55 participants and a huge chaos, no overview.
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Posted On : 2022-04-07 12:30:57 
Posted By : Terry_T
The points of interest were fantastic the stops where clean an organized . Fulfilled day. Was very good trip
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Posted On : 2022-04-05 12:44:33 
Posted By : Janne_P
It was not a small group. A big bus full of people. Arturo (Brad Pitt) was good and friendly guide. I loved speedboats and mototaxis but staff didnt speak english at all. All Inclusive was breakfast (toast, juice, cookie, apple). Lunch was great but No drinks included. I got only two drinks in a speedboat. Holbox is beautiful but the beaches were full of seagrass. Long day but i liked it anyway
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Posted On : 2021-11-24 21:37:27
Posted By : Eduardo Z
The staf is super kind and the they have a lot of knowledge about the caves and marine life. Everything was perfect. I highly recommend this tour.
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Posted On : 2021-08-22 10:17:39
Posted By : Rehab_F
The scenery made this trip worth it. The tour guide Frank was poor service. He left us behind when we went to the restroom. He was always in a rush when moving from point a to b. At the end he kept asking for a tip.
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Posted On : 2021-07-06 13:17:33
Posted By : Celeste_B
During one point on the trip, Frank, was helpful with getting great pics but that was the only positive aspect of the trip. However, the fact that I requested a English speaking tour but was told when I arrived that no guide spoke much English was ridiculous. Thankfully my friend spoke Spanish but had to translate the entire trip. Why offer a service option you don’t actually offer?
Communication regrading meeting points was not clear. Also, covid guidelines were NOT enforced throughout the trip especially at lunch when they seated us with random strangers. Our table was only allowed one dish of tortilla to share and no one touched any after one nasty table mate put her fingers all in it.
Later one of the tour guides personally asked us for a tip which I thought was inappropriate. If I wish to tip I will.
Then returning I had enough and yelled at a female in van we shared to put on her mask. The driver never insisted she keep her mask on. She put her mask on once I finished verbally chastising her. The driver insisted that he drop off the mask less female first even though he had to pass my hotel to do so.
So inclusion. No I would not take another tour with this company in the future.
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Posted On : 2021-03-18 17:12:21
Posted By : Alicia_J
Excellent. Our tour guide Colin was the most amazing and sweetest person. So helpful and patient and nice, he was the best. Holbox island is out of this world amazing. Must do tour!
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Posted On : 2020-07-10 03:09:04
Posted By : Espech
It was beautiful island and Arturo was very friendly and helpful funny too, everything was a really good experience, food was very good!!!
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Posted On : 2020-02-23 09:18:24
Posted By : Amanda_G
It was a great day and the guides were the best. I wish the flamingos were there but sadly we missed them. The meal they served on Holbox was delicious very happy!
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Posted On : 2020-02-15 14:32:25
