Experience the rejuvenating powers of the world-famous mud bath & sulphur spas at Hell’s Gate. Used by local Maori for over 800 years, open and clean your skin by lathering it in the unique mud, before exfoliating and cleansing with a soak in the sulphur spa. While you relax, take the opportunity to admire the geothermal reserve. Your body and soul will feel revitalized after this soothing experience.
Posted By : gemmagW7152XC
DO NOT GO!!!!!
It has been almost 4 weeks since I went - followed ALL of the rules properly and I’m still tarnishing my necklace! After it being professionally cleaned 3x.
It took about 4 bottles of cloudy ammonia and vinegar to get the smell out of my clothes and sheets (that didn’t even go to Rotorua).
They have refused to give me the testing samples to see if the mud and water is up to health standards and if it’s still making my necklace tarnish then it’s still in my skin almost a month later!!!! It CANNOT be good for you!
Also their general manager Rayner does not care - he gave me a refund and then stop replying to me! I still have no way of knowing how to extract the mud/sulpher from my skin!!!!
Rating :
Posted On : 2024-05-18 02:47:00 
Posted By : Mary_z
It’s a very good experience for all of us. First and the best. All the staff are fantastic and professional. Highly recommended
Rating :
Posted On : 2024-05-06 00:20:39 
Posted By : 133wendyl
Our tour guide T was humorous and told stories of each pools . I learnt a lot about this historic and natural wonder of this town . The mud bath to end the trip made it even more memorable . Remember to book free shuttle from Rotorua
Rating :
Posted On : 2024-05-05 05:00:10
Posted By : Explorer24596278101
Well it was smelly of course but so very amazing to walk amongst the geothermal pools and then go into the mud bath and spa!
Rating :
Posted On : 2024-04-15 04:48:58
Posted By : Sparcs07
Walk around the thermal springs , read up on facts about how they occur .
And then spend 20 mins in the mud pools, which are good for you, and finally wash it off and sit in the thermal spa ..
Relax and chill
Rating :
Posted On : 2024-04-09 01:06:41
Posted By : Bigfellaben
This is a must do for visitors to New Zealand. A great mix of Maori history, geothermal tour, carving and bathing in the Mud/Spa pools.
The tour guide was the perfect mix of knowledge and entertainment. We intended to go for 90 minutes and left 4 hours later.
This has been a real highlight of our North Island trip.
Rating :
Posted On : 2024-04-05 16:47:44
Posted By : jenine m
We got there first thing in the morning and it was amazing. Felt invigorated all day. The mud bath followed by the different temperature pools was relaxing.
Rating :
Posted On : 2024-04-03 22:53:40
Posted By : Nick_T
You only have 20 min to put on and take off mud. Not enough time to understand what's going on, put on the mud, and let it dry... the primary benefit of the mud bath.
Rating :
Posted On : 2024-04-03 14:22:21
Posted By : D1671ZRkimm
Fantastic tour with a amazing guide! Ngatiroirangi not only guided us around the grounds, he entertained us with his wealth of knowledge, fabulous sense of humor, and kind heart! The spa experience was a perfect end to an interesting walk.
Rating :
Posted On : 2024-04-02 03:19:29
Posted By : Jade_A
This was cool to experience but def not worth the price. It’s a 40 min experience max and not very lavish as you are in the mud and pools with lots of other people. It also stains your costumes. I highly suggest buying the ammonia wash they sell (but don’t let you know they sell) to remove any stains out of your costumes. I also think the towels should be free considering the cost of the spa. The staff working there were all so lovely and friendly.
Rating :
Posted On : 2024-03-31 14:59:26
