Beyond the Whitsundays, your destination is Reefworld, our multilevel reef facility permanently moored 39 nautical miles from shore at spectacular Hardy Reef. Snorkel, swim, dive and explore – an undersea encounter with this amazing ecosystem is unforgettable.
Or if you’d rather stay dry, experience the reef from our underwater observatory or take a ride in a semi-submarine. After a sumptuous buffet lunch, you’ll have more time to explore before you head back to shore with lifelong memories of this epic Australian icon.
Your day includes:
- Scenic return cruise through the Whitsundays to the outer reef
- 4 hours at Hardy Reef
- Snorkelling with all gear provided, including wetsuits and stinger suits
- Access to underwater observatory
- Semi-submarine guided tour
- Morning tea, lunch and afternoon tea
- Optional activities (own expense): guided snorkelling safaris and scuba diving
Posted By : Stephen_C
The pontoon is great. Water was cloudy on the day we went. Cannot see well overall. Staff on pontoon was very helpful. However, Viator did not advise us to bring our own towel.
Rating :
Posted On : 2024-04-08 18:55:47 
Posted By : N3045HElisah
Amazing experience - do it! Best activity over the course of our 21-day vacation in Australia/New Zealand. They had so many ways to experience the Reef, plus they fed us lunch.
Rating :
Posted On : 2024-03-24 20:51:43 
Posted By : priscilladE7140QN
Really great tour. The conditions on the day were rough, so I recommend taking seasick tablets if you get motion sickness. However the crew were so attentive. I cannot fault the effort they put in to ensure everyone was safe and comfortable at all times. Food for morning tea, lunch and afternoon tea was great and plenty of it.
The only feedback I would provide is for the semi-submersible a microphone would be helpful or alternate walking around front to back as we were in the rear and unfortunately couldn't hear anything.
Rating :
Posted On : 2024-03-12 20:31:51
Posted By : Jose_P
Fantastic the people in the boat was so nice
but never again buying a trip with you Viator
NEVER EVER
Rating :
Posted On : 2024-02-04 18:07:35
Posted By : drrad666
Tour was well-run and organized. The crew was great, particulalry Brandon, the dive guide. The ride out and back to the platform was on a high speed catamaran which had good amenities and an air conditioned cabin. The water was a little choppy on the way out and a few people got seasick. It was a bit crazy once we docked the boat and got to the platform…the first divers went right out and the people snorkeling were jostling to find stinger suits, fins and snorkels that fit and then they were piling into the water. It seemed like there were about 100 people on the platform on that day. It started to rain on the way out and the water at the platform was pretty choppy, so I opted not to snorkel and instead enjoyed the semi-submersible sub ride (very good with a marine biologist onboard to answer questions), as well as the underwater observatory. Lunch was being served onboard the boat as well during this time. My husband really enjoyed his dive and before we knew it the 3 hrs. at the platform was over and it was time to come back. My husband noted that the process in and out of the water for his dive was a bit of an assembly line, so it felt like they were trying to get through as many divers as possible. I would also say it comes across as a very commercial operation with them trying to sell drinks and expensive photos that were posed for extra fees. But overall it was a nice day and an interesting experience
Rating :
Posted On : 2024-01-21 05:26:54
Posted By : Jennifer P
This tour is way oversold for the amount of space you get a the reef. There is a very restricted area in which to snorkel and with the number of people they’ve allowed it’s very difficult to see anything.
The reef was also underwhelming- probably over toured. A few days later we toured Whitehaven with a very small operator and saw healthy, beautiful coral and fish.
But my biggest complaint is that these guys NEVER stop trying to sell you add-ons and options, nickel and diming your wallet and patience. Additionally your basically a taxi for people going to different places so it takes forever to get out and back.
Go with a small operator
Rating :
Posted On : 2024-01-17 03:26:45
Posted By : 993simong
The best activity in the Whitsundays. Great for all ages, fantastic staff, food was beautiful, location was out of this world
Rating :
Posted On : 2024-01-16 18:22:09
Posted By : Rowever15
An amazing day, staff were attentive and helpful special thanks to Peter for his encouragement and support for a nervous participant. The snorkelling was well monitored with clear guidelines on safety etc. highly recommended
Rating :
Posted On : 2024-01-12 17:49:06
Posted By : Kelsey_C
Trip was fun,, Food was standard. We had 5 People who wanted to do 2 dives. We reached out ahead of time and were told “not to worry and we just book onboard.” While onboard we were told they weren’t sure about 2 dives and it would depend
On if others wanted 2 dives later. This was stressful since we’re here from the US and it’s difficult to get here.
Rating :
Posted On : 2024-01-11 18:08:36
Posted By : worldclaudiah
From Chile we went to spend vacations in Australia, it is a wonderful country
Regarding this experience we had a very bad time.
Terrible service, little clarity in communication for people who do not speak English at all. I didn't manage to do the tour due to a communication problem, since you had to change boats on part of the route, and there is little possibility of understanding for non-native English speakers.
I specially chose this tour to snorkel in the coral barrier and above all so that my mother could see it from the boat, unfortunately in part of the route we had to change boats, something that my mother and I did not understand since she does not speak English and I understand something, and the crew is not clear in communicating either.
Finally, the boat we were on was heading to a place called White Heaven, which in photos is beautiful, but when you get to the place they take you off the boat like herds of animals, the island was very stinky and it has routes to explore it, but they are not suitable for elderly people. Finally, when you get on the boat, they hose you down in an undignified way so that you don't get sand :(
With my mother (elderly) we lost the connection and also the money invested in this experience.
The saddest thing was the subsequent communication with management, which was also not pleasant, they do not accept opinions or take advantage of opportunities for improvement. Very bad customer service. I requested a refund of the amount even subtracting the "super" experience at White Heaven, but they refused
We take with us a regrettable image for such a developed country and a very bitter taste from this experience.
I recommend taking other tours to go see the great barrier reef
Rating :
Posted On : 2024-01-11 09:45:16
