Choose 2, 3, 4, 5 or 7 of Sydney's attractions and tours including the Sydney Opera House, a Hop-on Hop-off Sydney and Bondi tour, and more - all on one digital pass. With Go City you can pick your favorite activities from a list of more than 25, and visit attractions at your own pace within a 60-day period from first use. Access your Sydney Explorer Pass instantly by saving it on your smartphone after purchase (available as your 'ticket') and enjoy direct entry to the each attraction of your choice.
Posted By : Marla L
Had to Randel due to a family emergency and didn’t even get a response very disappointed as I requested a refund under the circumstances. .
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Posted On : 2024-04-20 15:15:53 
Posted By : Paula_W
Very much enjoy hop on hop off buses in cities we are not familiar with. Great way to see the city and decide what to see. We did have a lot of difficulty reaching additional passes and were unable to use them. Not being phone savy with the app. I Would try again.
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Posted On : 2024-04-15 20:47:25 
Posted By : Christian G
Chapter 1
I bought the pass in November for my February vacation. The website said to make the reservation as early as possible. So I made 2 reservations in November.
In January I noticed that the pass had expired. Because I had booked a reservation in November for February, the pass was activated and declared "invalid" after 30 days.
It took me a week and 5 emails before someone got in touch. Finally I got a new pass.
Chapter 2
I now wanted to make a reservation for the Sydney Tower. The email address for the reservation was invalid. I reported this to customer support, now the 6th email, but no one wanted to comment. So I didn't visit the Sydney Tower.
Chapter 3
I wanted to take the Big Bus. I showed the pass. When Big Bus wanted to issue the ticket, the Go Sydney system blocked the request and the issue was debited as a purchase on my pass. Big Bus could not issue a ticket.
Go Sydney is most likely a fraudulent organization. They take your money but there is no service. All the good reviews are most likely bought
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Posted On : 2024-02-15 20:27:46
Posted By : Duane_A
Go city is a great concept but very confusing, each venue had a different method to allow entry/passage. Had to take a particular ferry to get zoo tix, etc. hop on hop off bus scanners didn’t recognize QR but still let us ride.
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Posted On : 2024-01-19 19:51:05
Posted By : 257anisaha
We purchased a seven attractions Go City Pass for Sydney prior to leaving the UK and as the Go City App suggests decided to book and reserve several of the options given that we were travelling in the busy Christmas season. When we came to board the Hop on and Off Bus tour we were advised that the passes had expired.
I had no alternative but to call the Go City helpline to have this matter resolved. I spoke to one customer service agent and was advised that one of the attractions had activated the pass and the Go City Pass had expired. I explained to the agent that we had only just arrived in Sydney and still had a week left before leaving for our next destination.
I explained the situation that I had reserved the attractions as advised on their own website and at this point the phone call was ended by the agent. I was absolutely furious given that we were just starting our holiday and I had to sit down and make a further call. The next call was answered by a different agent and I had to go through the whole situation again.
The agent explained that all we could do was to wait until we had used the attraction that had activated the card which was on the Wednesday and he THOUGHT that we would be able to continue to use the pass. I explained that I was not willing to do this - firstly, there was no guarantee given that we had already been advised that the passes had expired and also, this was only Sunday and we were not prepared to waste four days of our holiday waiting to find out if the passes would work.
I literally had to argue with the agent for approximately 40 minutes until the agent decided to provide new passes which was sent through to my email address. I then had to book all the remaining attractions that I had previously booked prior to leaving the UK.
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Posted On : 2023-12-29 02:49:05
Posted By : Nicky_C
It was nice to see Sydney in the comfort of the Bus. Especially travelling on my own this was a safe and convenient space
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Posted On : 2023-12-22 10:30:30
Posted By : OnAir15636493517
The pass is a great thing and it paid off for us because we combined the cruise with dinner, the HoHo bus in Syeney and the Blue Mountains, Urban winery and Taronga zoo with the ferry. However, we ran into problems when we arrived and loaded the card numbers into the app the day before because the agency that organizes the dinner cruises activated our cards when booking and when we arrived they were no longer valid. I called the customer service and they managed to issue us new cards by the next day that we could use and they recognized all the reservations despite the change of Explorer Pass
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Posted On : 2023-11-23 08:44:15
Posted By : Skiahlc
This is an excellent value for tourist time and money. You can chose what you want to do depending on the time you have available. You don't have to waste time deciding what you might want to do with your time there.
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Posted On : 2023-11-13 23:03:58
Posted By : laurentius74
Bought a 3 Attractions pass, reservations were either only possible with a lead time of several weeks, the pass was not accepted or there were no replies to reservation requests that mentioned the pass. In the end I did the sightseeing without a pass and visited significantly more than just three attractions and at a lower price. There were also places that are not covered by the pass. Public transport including ferries can be used much more cheaply with a contactless credit card without registration at OPAL card conditions. Requests to support and requests for refunds have so far been completely ignored. So completely useless.
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Posted On : 2023-09-09 07:57:15
Posted By : S5294ISlindah
I found that not enough information was available to properly get to the sites we wanted.
Who knew that the hoho cruise boat was not available every day? Some days were whale watching only.
We also weren't aware you had to take a 2 hour train ride for the Hoho bus to the Blue Mountains.
It wasn't easy to navigate the pass entrances to sites. They always wanted you to pay upfront.
We at least were able to break even.
Not a lot of good choices for adults either.
I have used London Pass so I know how a good pass should work.
The only
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Posted On : 2023-08-04 12:28:30
