Choose 2, 3, 4, 5 or 7 of Sydney's attractions and tours including the Sydney Opera House, a Hop-on Hop-off Sydney and Bondi tour, and more - all on one digital pass. With Go City you can pick your favorite activities from a list of more than 25, and visit attractions at your own pace within a 60-day period from first use. Access your Sydney Explorer Pass instantly by saving it on your smartphone after purchase (available as your 'ticket') and enjoy direct entry to the each attraction of your choice.
Posted By : 257anisaha
We purchased a seven attractions Go City Pass for Sydney prior to leaving the UK and as the Go City App suggests decided to book and reserve several of the options given that we were travelling in the busy Christmas season. When we came to board the Hop on and Off Bus tour we were advised that the passes had expired.
I had no alternative but to call the Go City helpline to have this matter resolved. I spoke to one customer service agent and was advised that one of the attractions had activated the pass and the Go City Pass had expired. I explained to the agent that we had only just arrived in Sydney and still had a week left before leaving for our next destination.
I explained the situation that I had reserved the attractions as advised on their own website and at this point the phone call was ended by the agent. I was absolutely furious given that we were just starting our holiday and I had to sit down and make a further call. The next call was answered by a different agent and I had to go through the whole situation again.
The agent explained that all we could do was to wait until we had used the attraction that had activated the card which was on the Wednesday and he THOUGHT that we would be able to continue to use the pass. I explained that I was not willing to do this - firstly, there was no guarantee given that we had already been advised that the passes had expired and also, this was only Sunday and we were not prepared to waste four days of our holiday waiting to find out if the passes would work.
I literally had to argue with the agent for approximately 40 minutes until the agent decided to provide new passes which was sent through to my email address. I then had to book all the remaining attractions that I had previously booked prior to leaving the UK.
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Posted On : 2023-12-29 02:49:05 
Posted By : Nicky_C
It was nice to see Sydney in the comfort of the Bus. Especially travelling on my own this was a safe and convenient space
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Posted On : 2023-12-22 10:30:30 
Posted By : OnAir15636493517
The pass is a great thing and it paid off for us because we combined the cruise with dinner, the HoHo bus in Syeney and the Blue Mountains, Urban winery and Taronga zoo with the ferry. However, we ran into problems when we arrived and loaded the card numbers into the app the day before because the agency that organizes the dinner cruises activated our cards when booking and when we arrived they were no longer valid. I called the customer service and they managed to issue us new cards by the next day that we could use and they recognized all the reservations despite the change of Explorer Pass
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Posted On : 2023-11-23 08:44:15
Posted By : Skiahlc
This is an excellent value for tourist time and money. You can chose what you want to do depending on the time you have available. You don't have to waste time deciding what you might want to do with your time there.
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Posted On : 2023-11-13 23:03:58
Posted By : S5294ISlindah
I found that not enough information was available to properly get to the sites we wanted.
Who knew that the hoho cruise boat was not available every day? Some days were whale watching only.
We also weren't aware you had to take a 2 hour train ride for the Hoho bus to the Blue Mountains.
It wasn't easy to navigate the pass entrances to sites. They always wanted you to pay upfront.
We at least were able to break even.
Not a lot of good choices for adults either.
I have used London Pass so I know how a good pass should work.
The only
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Posted On : 2023-08-04 12:28:30
Posted By : buterfli17
Do NOT buy this. Prior to purchase all reviews were positive so I decided to give it a try with my family- maybe negative reviews are blocked so I hope this one gets out. What a stressful and money wasting experience! Go City customer service no where to be found- zero response and companies unwilling to assist 3rd party bookings. Half the options on the site are no longer offered in person and they also don't mention the companies only operate on certain days. So if you're in the city for just two days like we were, you cannot use the passes and still waiting to hear from Go City for refund....
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Posted On : 2023-08-02 23:09:34
Posted By : SipTeck_C
The QR code provided cannot be used at your venue. It is not just a waste of money but also waste of time as need to resolve booking issues.
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Posted On : 2022-11-28 17:30:45
Posted By : Y362EAcarrieb
The opera house tour was very enlightening and very well administered. Great thing to do they had just finished a major renovation of the sound systems a few days before we arrived.
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Posted On : 2022-10-20 20:27:16
Posted By : ImFromMelbourne
Unable to recommend this pass, as using it and extracting the full value was very difficult. Purchased a pass in late 2020 but was unable to use until 2022 due to COVID. By this time, the number of available attractions had diminished (either been removed from the pass or closed down altogether). Was able to use pass for the Sydney Opera House tour and jetboat riding without issue but Sydney Tower Eye wouldn't honour it (we then had to pay for a ticket), bus tours weren't running through the week at the time of our visit, and other attractions we tried were booked out for passholders. Ultimately we paid over $500 for three seven-attraction passes but were only able to use it at three, and would have been less out of pocket buying tickets through the attractions. You might be able to make it work to your advantage but from our experience, I can't recommend.
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Posted On : 2022-09-22 02:33:44
Posted By : Smithchips
I am writing re the unhelpful reservations system for Sydney Pass. It is not a good pass!
Purchased a London Pass just pre covid 29th Jan 2020 for well planned UK visit. Paid a premium for 2, but good choices for attractions. Unable to obtain refund when world collapsed, so settled for Go Sydney credit. Due to Covid lockdowns, unable to utilise pass earlier. Very limited Tours now available, limited buses, with many attractions now unavailable, but not informed of this till attempted to make reservations. No one seems to know anything about poor people with credits, they certainly do not wish to assist any 3rd party booking; apart from Dark Tours, Opera House, Rocks Tours. Sydney Eye most unhelpful.
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Posted On : 2022-01-13 07:08:19
