The energy! We are all about making sure everyone understands and enjoy the experience. Our tour guides have enough experience to satisfy every demand.
So join our knowledgeable and helpful guide on this unforgettable experience. Book now!
Posted By : au_ur_rhilduri
Carl, our guide was great! I would definately recommend this trip.
Easy access and the guide was both knowledgable and compenent. Just excellent.
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Posted On : 2024-03-28 13:44:26 
Posted By : Mehrdad_B
This tour never happened
Still waiting for our refund
Where is my money
It was terrible experience
We need our money back !!!!
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Posted On : 2023-10-01 17:44:17 
Posted By : Patricia_H
Great tour. Karl was fantastic--he was very personable and helpful! We really didn't have to stand in any lines and he was great about getting us tickets to the summit. And the selfie was a fun touch at the end!
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Posted On : 2023-08-10 18:49:20
Posted By : markgM2212YG
Astonishing that the company has a policy that once booked you cannot cancel for a refund yet they did just that to us!! We booked and paid the Eiffel Tower Tour months in advance to ensure we had the best experience possible. Instead the dogs cancelled us with just days notice. We were not able to get tickets with such short time frame so we missed out entirely. What a DISGRACE. I would NOT trust this organisation so keep away from them.
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Posted On : 2023-08-01 04:11:39
Posted By : Geoffrey_S
Firstly, Karl made the experience first class. Well organised, informative and ensured everybody was catered for. Outstanding.
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Posted On : 2023-07-25 14:54:46
Posted By : CatherineMG01
I booked the Eiffel Tower tour months in advance before our trip to make sure we did not need to line up and did not miss out on going to the top of this marvellous building. Five days before the tour I got a message that our guide KARL could not make our scheduled tour because of an ‘Internal issue’. I desperately then tried to book another tour and unsurprisingly all tickets were sold out as it was so close to the date. We then missed going up the Eiffel Tower all together! We went all the way from Australia and our friends from England were meeting us there so we could experience this special tour together.
We were all absolutely devastated that the highlight of our trip was cancelled on us at the last minute! I think it is disgusting that Tripadvisor states ‘The local tour operator does not allow changes to this booking - all sales are final’ yet TripAdvisor can cancel on US! It then took three weeks, three emails and one phone call to get my refund! You should be absolutely ashamed of yourselves for this double standard. One rule for you, and another for your customers, deplorable! It wrecked our overseas trip!
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Posted On : 2023-07-19 18:01:40
Posted By : Aureo_B
Basically this service was a scam. Nobody showed up at the meeting point and was kept waiting until it was obvious you sold me a service that was not going to be delivered. I demand you refund my payment immediately and look into this fraudulent behavior by the people you associate with.
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Posted On : 2023-07-17 14:32:11
Posted By : Yagya_P
Your tour guy canceled the tour after everyone (about 50 or more) met at 8:30am and he went through the process. After making us wait more than 1 hr he comes back and tells us that the Eiffel Tower is closed
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Posted On : 2023-07-16 19:46:01
Posted By : Javier_J
There is no memorable story, not understandable that the Eiffel was closed and Viator was not advising us, they offered until 1:30pm or a day after. Taking a coffee nearby we saw other excursions were allowed inside.
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Posted On : 2023-07-16 13:03:41
Posted By : Angela_D
Karl was a great guide. He was funny and interesting. We were able to quickly get to the top of the Eiffel Tower with no problem.
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Posted On : 2023-07-11 05:41:40
