Dubai Frame Admission Ticket As Per Option Selected

Posted By : Tracey_J
We were unable to visit as our flight was cancelled because of the flooding.
It would be good if we could get a refund or a credit voucher
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Posted On : 2024-04-25 16:35:43

Posted By : Jordan_G
Amazing get to learn the old and new Dubai and their culture, very good experience really recommend you to visit
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Posted On : 2024-04-24 03:30:17

Posted By : 546manjinders
Great customer service by Yousef. He helped our family to get into the Dubai fram and get on a private yacht tour around the marina and palm jumeirah. Thank you!
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Posted On : 2024-04-08 03:11:12

Posted By : Charles_C
They didn’t post their change in time for Ramadan and we weren’t able to go because they opened 2 hours late and we had another engagement.
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Posted On : 2024-03-12 01:20:45

Posted By : bernard s
The activity could have been great if TripAdvisor had sent us our tickets with the QR code
Because in Dubai without a QR code on your tickets we won't let you in
No need to go to the counter, it doesn't work
Result activity canceled despite multiple requests to TripAdvisor
Thank you for this great inconvenience
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Posted On : 2024-03-08 00:03:57

Posted By : andrewlK8571OD
Really interesting design, efficient queuing and great views from the top - one side the new modern Dubai and on the other the older Dubai. The glass floor was certainly an experience too!
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Posted On : 2024-02-26 07:55:08

Posted By : Dylan_H
Nothing wrong with the frame, however the operator communication could have been better, and since Im reviewing Its worth noting that you may get bundled in with another couple / group family in the same transport (if you select the transfer option) not a huge issue TBH, but knowing this before hand so an informed decision can be made makes sense. Finally, and probably the biggest issue is that viator issue a "ticket to get a ticket" if that makes sense, and on the viator ticket it says (in caps) "THIS IS NOT YOUR ENTRANCE TICKET"
I saw this and hunted high and low for the actual ticket, and when I couldn't find it on the Viator site, I messaged the operator. They responded to all my questions, except the one about the ticket. As such I went half expecting to be turned away by the frame staff. In the event, it appears the frame staff deal with "tickets" like this all the time and we were allowed in, however, communication from the operator could have made this clear. Instead, they chose to remain silent, which is disappointing, to say the least. My advice would be to get tickets from the official website, and just get a taxi from wherever you are staying. I opted for this tour operator because I thought it would reduce hassle and complication.... I was wrong.
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Posted On : 2024-02-16 13:01:08

Posted By : Javier_F
Extremely slow moving line, stuck for shouts decided to leave without visiting it in the end. No shade in the line either.bar organisation overall and the best thing to see is the outside anyway.
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Posted On : 2024-02-07 01:02:05

Posted By : KarmaRoo
Beautiful structure, and especially striking at night.
Tickets to the top were reasonably priced in otherwise expensive Dubai.
We visited during high season and the line was quite long, so that was the only negative.
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Posted On : 2024-02-05 00:42:17

Posted By : Climber02920938957
I went to Dubai frame with my family. Their driver did not come to pick up after dropping. I tried calling several times to make a contract but there was no response and no one was picking up the call
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Posted On : 2024-02-03 05:13:21