Desert Safari Dubai

Posted By : mgtale
A very disappointing tour for our family, extremely unfriendly driver only interested in his mobile, left our group 45mins at a sand buggy/quad place noe of te guests wanted to drive, dune safari was 12 mins (very very sad), left as first guest in the camp at 4pm as he was having other jobs as a taxi for the camp, at the camp sandboarding was a simple piece of wood with strings (what a joke), free camel ride were 25 steps of a camel, the dunes had rubbish all over, in the camp very very unfriendly staff who were only interested in selling extra things e.g. chips, ice cream, chicken fingers before the dinner (very annoying), food and show was good and nice, at the end which was at 8pm our driver disappeared until 8:40pm as he had to taxi other people back and forth, a truely waste of time.
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Posted On : 2024-04-05 00:23:29

Posted By : bobstproberto
Best value for money tour. Great. It's really worth it, especially the dinner in the desert. Recommended to pay VIP at dinner
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Posted On : 2024-02-03 12:17:53

Posted By : 442jackyw
The trip was amazing arsalan was very welcoming and showed us an amazing experience we will definitely come back for more
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Posted On : 2024-01-12 10:07:04

Posted By : krystelb222
Very good driving! Very nice experience. Thank you Arslan Qamar! And good camel ride and good safari
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Posted On : 2024-01-06 09:27:40

Posted By : 331dgryt
The experience itself wasn't bad but the organization was terrible. Given that the price paid is fortunately not very high, everything that was included in the tour was free but with endless queues. We first arrived at a place where quads were rented and for those who requested it it was possible for a supplement to take a half-hour ride. Once the tour was over we waited more than an hour and a half before they came to pick us up and due to the delay we arrived at the sandboarding site when the sun had set. A quick ride in the 4x4 and then we were abandoned in a Tuareg village with terrible toilets. The food (leaving aside the terrible hygiene standards) was edible. New queue to return and after 8 hours from departure we finally returned. Definitely avoid during peak periods.
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Posted On : 2023-12-30 13:46:37

Posted By : Connector51916467353
We have done a great experience this morning with this agency. We went for a sunrise safari, it was amazing view of Lahbab desert.
The driver Arsalan is very friendly and he is very talented photographer as well.
For sure we will repeat this experience again and we strongly recommend it to desert lovers.
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Posted On : 2023-12-23 23:34:38

Posted By : b2bhana
Fantastic experience
Excellent guide and vehicle
Good food
Dune bashing professional
Highly recommended
Thanks brother Arsalaan
We shall be back soon !
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Posted On : 2023-12-11 12:23:35

Posted By : Vacation31750721627
Zahid was our guide he very on time and answers our All question dune bushing is good fire show is amazing food is delicious Thank you Zahid you make our Day
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Posted On : 2023-12-01 10:18:47

Posted By : Cassie_F
This was by far the worst tour I have ever been on. I have been travelling the world these last few months, and have not had a single bad experience on a tour group until this safari experience in Dubai. First and foremost, we booked the tour that said it was a 6 hour duration when it actually lasted nearly 9 hours!!! I had to contact the company twice the day of the tour because no-one had contacted us to ask for our pick up location or to give us a time. We were sent no information. FINALLY at midday we were told we'd be picked up at 1:50pm. We were picked up in a dirty old car that barely had any air conditioning and I was sweating the entire time and really struggling. After 1-1.5 hours of driving we got dropped off at some random location that wasn't even listed as part of the tour because the driver was meeting someone to swap cars. We were there for an hour just sitting and watching people ride around on quad bikes in the heat. There was barely any shade, and a 1L bottle of water costed 30AED ($15 AUD!). It was 2-3 hours into the trip before we finally were to start the actual tour that we booked.
The dune bashing was only ok. Maybe 1-2 times we got a 'thrill' but mostly it was just him driving over bumps. When we got to the final location we couldn't even get out of the car before someone tried to sell us head scarfs, and the driver then basically left without much communication as to what we were to do now. We lined up for a camel ride for 40min, only to be on the camel for a total of 30 seconds. The camel stood up, walked maybe 10 meters towards a chair, walked around the chair, went back to the start and then sat down again. I have a video of the whole thing and it only goes for 30 seconds. Some people where getting walked for 5 minutes or so, and others just got the same treatment we did. It was so heartbreaking as this was something we were most looking forward to doing.
They had horses there too which were clearly completely underfed and treated badly. Basically just skin & bone - It was so awful to see and if I knew the company were involved in animal cruelty I never would have booked a ticket.
The night never got any better. We went inside to the area where you're seated for dinner and were told we could either sit in the regular space where the dinner station would not open until 8pm, and once it did we would have to line up with the 400 other guests to get food (it was only like 6pm at this point and we were starving considering we'd be on the road since 2pm). OR you could pay 55AED per person ($23 AUD), to sit in the "VIP" area where you could get dinner immediately. At this point, if we weren't in the middle of the desert, we would've ordered an uber to take us home. Unfortunately we were stuck there, so we paid the additional fee just so we could eat dinner. There were sales people everywhere, constantly in your face, coming up to you trying to sell scarfs, food, souvenirs, etc. The drinks that were included were only water and regular Pepsi. No other soft drink or non-alcoholic drinks were included. Alcohol was available for an additional cost.
We were counting down the minutes until the whole thing was over, but once again, our terrible night doesn't end there. The show ended around 9pm, and we were waiting for 40 minutes outside for our driver to even show up!! No apology, and no consideration for the fact that we were already at this point 7 hours into a "6 hour" tour. When we finally thought we were on our way home, we had to stop twice. Once for 10minutes so he could clean the car and then he stopped again 5 minutes later to change a tire. Don't get me wrong, I get that these things happen, but there was once again no apology or any real communication to us about what was happening. Driving back into the city, he drove straight past our hotel to drop the other family group off first. We calculated that this added an additional 25 minutes onto our journey. We had to sit in the car as he drove this other family home and then turned around to drop us back off at ours. It would've only been maybe 5minutes added onto their journey to drop us off first. It made no sense!!
There was nothing VIP about this experience at all. Not to mention sand boarding, Sheesha and Henna tattoo's were not offered to us as part of our inclusions at any stage. The whole thing was a complete waste of time and money and I am so so disappointed in this experience. I have used Viator a lot recently, but will be thinking twice about booking a future tour knowing now that they partner with these sorts of companies.
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Posted On : 2023-11-19 22:15:58

Posted By : Navigator01187851166
Arslan qanat , who was a very good/excellent driver and travel advisor, we had a great time and experience with him.
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Posted On : 2023-11-06 09:48:17