Discover one of Bermuda’s oldest living treasures during this 5-hour tour of Crystal Caves, with stops in at the Bermuda Aquarium and nearby shopping. Explore the caverns and limestone formations of the caves (entrance fees not included) and wander along a floating pontoon pathway underground. Then head to the Bermuda Aquarium (entrance fee not included), Museum and Zoo to see a replica of one of Bermuda’s spectacular coral reefs. Finally, wander around Hamilton and shop along Front Street with its many boutiques and retail stores. When you are ready, you can take the Ferry back to your final destination (ticket included)
*All 9:30am tour start time will be adjusted according to the arrival time of the ships.*
Minimum age restriction: All passengers must be 5 years and above.
Posted By : mj934
I was told I would be gought to the dockyard and was left for an hour and a half in Hamilton. I repeated asked Juanita to take me to the dockyard and she told me that was not part of the tour. I have never before told one thing by customer service and another by the drive. Please compensarte me for missing lunch on the boat and wasting an hour and a half of my tour. I would a;;reciate hearing from you as soon as possible. Mariet Hamrah. Thank tyou.
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Posted On : 2024-04-28 08:55:04 
Posted By : Jennifer_F
The guide was right at the end of the pier so we found our way easily. Tour is exactly as described. Caves were worth it and aquarium and zoo were delightful.
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Posted On : 2024-03-31 13:03:42
Posted By : Adrian_A
Excellent sites to visit specially with kids, bermuda is beautiful. Driver was great kept us entertained
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Posted On : 2023-08-03 08:53:27
Posted By : Jessica_D
Two members of our party were ill so the other three of us had a private tour with Andre. He took us on a tour of the island, then the Crystal Caves, Aquarium and Zoo, and ended in Hamilton. Andre was very knowledgeable, personable, and generous with his time, never rushing us. He shared some personal information that gave us a better understanding of Bermudan life, and provided us, my husband, myself, and our granddaughter with a memorable experience for which we were very appreciative.
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Posted On : 2023-06-12 17:32:38
Posted By : Lynn_H
We actually did another tour, ALL around the island. Our guide was amazing. Third generation, extensive knowledge of the island & I can't wait to return!!! Perfect beginning to our vacation. Lynn
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Posted On : 2023-05-11 02:07:30
Posted By : Erez_S
Exploring the two major cities in Bermuda … although I signed up for another tour … they could not hold that tour so they offered me a refund or another tour and I really appreciated it. The flexibility was great
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Posted On : 2023-05-04 15:28:17
Posted By : Scott_D
Four of us bought the Crystal Caves, Aquarium and Ferry tour listed above, but were appalled to learn that the entrance fees for the cave and aquarium were not included in the price! Between us, we spent $680, and for that we got nothing more than a cab ride to each venue! Oh - and a ferry boat ticket, worth $5. At least that was included! Upon arriving at the caves, we were told there were no reservations under our names. Only after tracking down our driver, and getting him to phone you, did we learn that the reservations had been placed under someone's name from Viator. How were we to know that?? Don't you think that would be good information to tell your customers? By the time we figured all that out, we were told we were now too late for our cave tour. So, we gave up on the cave, and had the driver take us to the next stop - the aquarium, where we paid our own entrance fee. We were told we had 45 minutes to tour the aquarium, even though we had spent virtually no time at the caves. Then we found out that the fee we paid was also good for the zoo and museum co-located with the aquarium. Those would have been nice to see! But, with a mere 45 minutes we barely had time to see the aquarium alone. There sure should have been more time in the schedule for that! Even at that, we returned to the taxi late, and the driver barely made his next scheduled tour after dropping us off in downtown Hamilton. So, no cave tour, very little time at the aquarium, no time for the zoo or museum, and just enough time to have lunch in Hamilton before our scheduled ferry. No time for shopping, either! When I complained, I was told I should have read the fine print! We were totally ripped off! How the hell can you sell a cave and aquarium tour that doesn't include entrance to the cave and aquarium, and even if you paid for it yourself there wouldn't be adequate time to see them? We could have gotten a taxi on our own and gotten there for less than $15 apiece. Instead, we paid you $170 apiece and got nothing more for it! I will NEVER recommend Viator to anyone, and will never use you again myself! The only good in this is that our driver, Lionell, was extremely friendly and sympathetic to our situation. He did everything he could to turn a negative experience into something fun for us, which wasn't easy because he had four angry customers in his vehicle. He was also very knowledgeable and entertaining, and we tipped him well. You definitely owe him a debt of gratitude!
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Posted On : 2022-10-13 23:07:42
Posted By : henryjbernard
On our trip to the caves our driver offered tit bits information about Bermuda. A lot of information had to be extracted from questions. The answers were direct with very little details. However, I enjoyed the visit to the Crystal Caves.
A very informative and lively guide provided some history and facts to the group. I was particularly intrigued by the accidental discovery of the cave in 1905. The formation of the limestone structures from above (stalactites) and below
(stalagmites) was a sight to enjoy. We also saw the outlet to the lake in the cave where the water meets the sea.
The aquarium was ok. It was a delight to see the different marine life available. The zoo had very little animals.
The highlight of the trip was definitely the cave. It was a little challenging for older folks to get into the caves, but once someone can walk a quarter mile, he or she can definitely handle this adventure.
This tour was done via the Norwegian Cruise Line. At the end of the tour, we were brought to the town of Hamilton where we were allowed to explore on our own. The return trip to the ship we had to take a ferry after paying 4.50 for each passenger. The ferry ride was good.Wwe enjoyed a little sight-seeing along the way.
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Posted On : 2022-10-12 20:01:49 
Posted By : elindoo
Booked this and got picked up at the cruise dock as advertised. There were 6 of us, so almost $500 to go from the ship, to the caves, to the Aquarium and then dropped off in downtown Hamilton. Not sure how much taxi's are or private cars but to be packed into a 22 seat mini bus for that price seemed pretty bad. You still have to pay entrance fees to the cave and the aquarium. Driver was good and pointed out a few things along the way, caves were great, aquarium and zoo not bad.
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Posted On : 2019-10-19 14:06:59
Posted By : Dale H
We were met on the pier by the tour company as promised. The van ride to the Crystal Cave was fine but once we got there they had a 90 minute wait to enter. After the caves our driver took part of the group to the Aquarium and said he would be back for us. The driver left us stranded at the Aquarium! We had to find a city bus back to our ship. The bus was over packed thus the 1.30 hour ride was miserable. Bermuda is beautiful but buyer beware if you pur
chase the trip from this provider!! Promised a full refund but has not materialized after 4 days.
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Posted On : 2019-10-19 10:04:28
