Recharge before your flight with a 6-hour pass to the Plaza Premium Lounge at Brisbane International Airport. Partake in a luxurious experience providing comfort, convenience, and award-winning services regardless of what airline or class you travel. Enjoy light refreshments and snacks with a variety of hot-cooked meals, as well as unlimited wine, beer, soft drinks, and coffee. Relax with ample seating and complimentary Wi-Fi. Customers may select any 6-hour window of their choosing during operating hours.
Posted By : Christopher172
We chose to utilise the Plaza Premium Lounge prior to departure of an overseas trip.
The Lounge advertisers an opening time of 6am but without care or apology opened at 6.15am.
Initially my booking could not be found, requiring me to search for and produce my online receipt for payment. This delay at the Desk was infuriating a number of Guests queued behind me as the young unfriendly Receptionist tried to locate my booking.
Once entry had been gained, this Lounge and its offering represents very poor value.
The Foods on offer showed no imagination or creativity and are reminiscent of old world catering. The majority of Staff were unfriendly and the young female Barista needs to be trained in both Coffee production and Customer Service.
At a cost of $126.00 for 2 Guests this option for pre flight travel should be avoided.
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Posted On : 2024-01-08 14:43:26 
Posted By : Sonya_L
Didn’t release it wasn’t open all day so paid for 6 hours but only ended up getting 2. The staff could have been a bit more friendly and happy to be at work!
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Posted On : 2023-12-18 03:30:06 
Posted By : COLINMICHAEL_L
After waiting to check in needed a restful lounge....no seating,cold food,no beer only bottled
Awful
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Posted On : 2023-11-27 07:20:52
Posted By : gsharding
My wife and travel business class and entry to a business lounge ir the norm. On this occasion we travelled economy class and decided to utilize the Premium Plaza Lounge. What a very pleasant surprise. The lounge is the business lounge used by Korean Airlines. We found the staff very pleasant and helpful. The food on offer (breakfast we were there at 7am for an early flight) was very good but limited. In saying that. there was plentiful, including staples such as bacon. eggs. mushrooms. pancakes, juices etc. The pastries were excellent as was the coffee. We also had a couple of glasses of celebratory Champayne. There are two lounges open to the public on payment of a fee ( total $127 for two) There is a time limit of two hours at the Plaza and 3 hours at the Aspire Lounge for much the same. For us not travelling business class we felt this was most reasonable given the comfort and quietness of the area as well as many charging ports and power outlets. The amenities were very clean and tidy and to be honest we could not fault the Lounge. Would use this facility again - you betcha !!!!
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Posted On : 2023-11-23 23:25:57
Posted By : DirkW107
This is the Business Lounge that Cathay Pacific and other airlines uses @ Brisbane International Airport. It is a small lounge, in desperate need of renovation. The choice of food and beverage is poor.
Really not good enough.
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Posted On : 2023-10-26 20:00:31
Posted By : Evangeline_B
I never did get the experience because it was closed. I was booked to go to the lounge only to find that the lounge is closed on Wednesdays and does not open until 5:30 pm. The initial booking was Wednesday 16/08/23 for 3 hrs. My flight was early afternoon SQ236 departing at 2:45 pm. I have sent an email to the company requesting a refund of $61 but had no response yet. I was very disappointed that day.
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Posted On : 2023-08-17 17:37:21
Posted By : napapate
G’day guys, lounge was great, service excellent, staff impeccable, a special mention to Reece, an astute, well mannered and exceptional host, well-done Reece, for your kind gesture!
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Posted On : 2023-07-12 07:59:40
Posted By : WendyM884
This has to be the worst departure lounge in Brisbane. The food looks like it has been sitting around for a long time. Even the cake was stale. The food bar looks unclean and does not entice one to eat or drink from there. The room is cold and is not friendly.
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Posted On : 2023-06-27 10:13:36
Posted By : JanineA287
Totally disappointed with Plaza Premium Lounge at BNE. Visit was to be Midday on a Wednesday... but the lounge was closed!!! Wtaf.... someone needs to tell these folk the bs covid crap ain't washing with us folks anymore.
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Posted On : 2023-06-12 15:48:07
Posted By : heathermY6383DS
We were refused entry into the lounge ‘as our payment had timed out’! I was unable to access the booking information on my IPad as the Wi-Fi didn’t work and the printed confirmation ‘wasn’t enough’. This was so humiliating, in front of other passengers. So no food or drink despite paying $101 for the access, yet the receptionist wanted to charge another $120 for access.
I emailed a complaint on return home (the email address provided by the receptionist didn’t work) and am still waiting for a response, a refund and an apology 10 days later, despite 3 subsequent emails.
I really wouldn’t bother with these airport lounges overseas as they are so much more expensive since the pandemic and not worth the money
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Posted On : 2023-03-28 05:06:57
