Embark on a mesmerizing underwater journey at the Atlantis Lost Chamber Aquarium in Dubai! Discover the mysteries of the deep as you wander through ancient ruins submerged beneath the sea.
Witness an incredible array of marine life, from graceful stingrays to majestic sharks, in a captivating underwater setting. With interactive exhibits and educational insights, this experience offers fun for the whole family.
Immerse yourself in the wonders of the ocean without getting wet! Dive into a world of wonder and adventure at the Atlantis Lost Chamber Aquarium. Book your tickets now for an unforgettable aquatic adventure in Dubai!
• Explore a world inspired by the lost city, featuring submerged ruins.
• See over 65,000 marine animals, including rays, sharks, and colorful fish.
• Perfect for all ages, with fun and educational experiences for everyone.
• Enjoy panoramic underwater scenes and beautiful aquatic displays.
Posted By : Neiza_G
This review is not about the aquarium itself but the customer service provided. I booked this trip on a date available on the website. This was for the Thursday 11/4, a few hours before the booking I receive a message saying that the aquarium is closed & I am assuming this was because of the flood that occurred at the time as it affected many things. They wanted to reschedule the trip but I was not able to because I was flying back home that evening. I requested for a refund as this was NOT my fault & the date should not have been made available if the aquarium was closed. I received the response that they will “check with their team” - when in fact it should be to process the refund as it is on their behalf. After a few days I messaged them to enquire about the refund and they have just been ignoring my messages. I proceeded to email viator, who got back to me saying “unfortunately they are unable to process a refund”. There was no reason given for this and this is absolutely ridiculous!!! I made a booking for 6 people which got cancelled on THEIR behalf - it is only right that you REFUND the customer as this is not their fault. I have emailed back and have not heard any response once again. This is seeming like a scam to me. Once they’ve taken your money don’t expect to receive it back for anything that occurs unexpectedly! DO NOT BOOK!
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Posted On : 2024-04-29 14:56:35 
