Arrival Transfer from Cruise Ports to London Hotel or London Airports

Posted By : Brenda_L
We had a great experience. Our driver was amazing. Gave us great advice for our trip. He helped us get into the Vrbo home. And was very kind.
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Posted On : 2023-10-23 04:45:12

Posted By : Charles_C
On time, professional. Very comfortable vehicle. Recommend this service. Good communication throughout .
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Posted On : 2023-10-08 15:28:03

Posted By : Patricia_H
Very overcrowded van. Because driver made an error recognizing our name, we were last in the van and had to sit up front. Very uncomfortable. The trip was extremely stressful due to the speed with which she drove. I would never recommend this service or speeding driver.
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Posted On : 2023-10-06 06:55:21

Posted By : Graham_T
The pickup was one hour late! This was truly stressful since we needed to arrive at the airport (Heathrow) in time for our international flight home. Once the we were on our way the driver was a very good getting us to our destination in time to catch it flight.
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Posted On : 2023-09-30 18:43:50

Posted By : Pattie_I
We booked transportation from the cruise port to the airport. The description said shared transportation in a comfortable vehicle.
We were supposed to be picked up at 9am, which we were picked up at 9am but then transported to another cruise terminal and loaded into a bus and had to wait an hour for the 30 other people to get off their ship and into the bus. We did not leave the 2nd cruise terminal until almost 10am! This was not what we signed up for! The description should have said transportation in a bus not comfortable vehicle....very misleading. Shame on you Viator
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Posted On : 2023-09-19 12:03:46

Posted By : Neeta_P
My husband and I were happily surprised to find a Mercedes Benz with the driver waiting our arrival. He, Andre even telephoned us via WhatsApp. Amazingly clean car kept by Andre with excellent driving skills. Very impressed with the service. Andre even brought all our luggage up the steps into the hotel lobby. Will definitely get this service once again. Thank you for organizing such efficiency!
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Posted On : 2023-09-19 04:53:20

Posted By : Cindi_C
We arrived in the designated area only to find no one to help us locate our ride. After much questioning we still had no answer. We waited for quite a while in case the ride was just late. Still nothing. We then hired a taxi to take us our hotel. An hour after the prescheduled I found 2 phone possible from the driver. I don’t know for sure as no message was left
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Posted On : 2023-09-17 19:36:22

Posted By : Theodore_S
Well, we were expecting a van that holds six people and not having to wait for a large bus. we expected it to be a 2 Hour drive which ended up being over four hours. Mainly due to traffic.

Suffice it to say that I had to beg the driver to open the bathroom after 3 1/2 hours of driving. He noted to me that the company keeps it locked.
Other than that, it just took a few minutes to originally find the driver as they were not looking for me.
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Posted On : 2023-09-17 04:43:43

Posted By : ARMANDO_A
Great driver, poor vehicle!!!
Van didn’t have air conditioning for the second and third row and we were sweating but the he couple on the front row decided they didn’t want the a/c running or to open the windows !!! Bad policy for the remaining six passengers!!!
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Posted On : 2023-09-16 14:01:59

Posted By : Charles_D
Coach was comfortable and Maria organized boarding in a professional manner. We were disappointed when our bus drove by our hotel. We had to walk an unexpected distance back. Note the hotel had a bus lane in front to unload passengers. We witnessed others were dropped off from this lane.
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Posted On : 2023-09-16 13:07:08