Easily reach the heart of Venice from Marco Polo Airport with Alilaguna waterbuses while enjoying an incredible view of the city.
Alilaguna is the fastest, most comfortable and direct way to reach Venice center, Murano, Lido and Cruise Terminal. Alilaguna owns three lines with different routes:
1)ORANGE LINE - stops:
Airport
Madonna dell'Orto
Guglie
San Stae
Rialto
Sant'Angelo
Ca' Rezzonico
Santa Maria del Giglio
BLUE LINE - stops:
Airport
Murano Colonna
F.te Nove
Ospedale
Bacini
Certosa
Lido S.M.E.
Arsenale
San Zaccaria
San Marco
Zattere
Giudecca Stucky
RED LINE - stops -OPERATIVE ONLY DURING SUMMER:
Airport
Murano Museo
Certosa
Lido S.M.E.
Arsenale
San Zaccaria
San Marco
Giudecca Zitelle
Giudecca Stucky
Posted By : 608alecf
A seeming completely unorganised shambles of a service. No semblance of urgency or efficiency as queues grow dizzyingly long, with no communication or feedback to patrons on wait times or availability of services. Alilaguna know their service is at a premium, so they feel they can run a subpar operation and leave customers with few other choices.
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Posted On : 2024-05-03 13:31:58 
Posted By : jeanmichelcZ6433WO
Alilaguna.... Big scam... everything is well presented to buy the tickets..; LCD screen ... QR Code, very easy to register and pay, but THEN, 2 hours of waiting for a boat that never stops, they are so crowded!!!! total bisness. In the end we had to take a water taxi to get to the airport, again a scam, €50 for two people, no bill, no ticket. A word of advice, take the bus to get to the airport.
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Posted On : 2024-04-30 16:07:03
Posted By : C5299WMrachelh
Alilaguna is a private service operating in Venice, NOT public as it says on their board. You can buy tickets very easily via QR codes but having done this I would avoid them like the plague. They take your money and then the boats don't arrive, when one does arrive it's too full and you are left waiting. We waited nearly 2 hrs like this and then had to take a private taxi to get our flight. No one tells you anything and when you email for a refund they ignore you. If you do decide to try it, pay via paypal so you can get a refund when it doesn't turn up. Better to get the bus from Piazzale Roma or get a group of you together for a private taxi. If you take the taxi it obviously costs a bit more - for 8 (all 8 and about 12 others were left stranded by Alilaguna) it cost us 25euros each. Not bad for a service which actually shows up and it was quite an exciting ride!
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Posted On : 2024-04-30 16:01:30
Posted By : John_K
The waiting time . If you are arriving late then the boats are an hour apart so could be better to book a private transfer
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Posted On : 2024-04-21 12:42:07 
Posted By : Flyer27321815867
The waterbus ticket agents were rude. Wasnt just 1 ticket Agent. Where do they find these people that dont like there jobs.
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Posted On : 2024-03-30 10:46:43
Posted By : Yourbnb E
Return ticket ripoff. We bought the return ticket for €28 instead of the single for €15. Outward journey no problem. The return there was no boat due to high tide. We had to walk 20 minutes with cases to the bus station and pay again. Alilaguna refused a refund claiming the service was running normally - it wasn't - even though we presented our unused return ticket.
Do not buy a return and consider booking the cheaper bus which is more reliable. Very poor customer service.
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Posted On : 2024-03-29 12:10:05
Posted By : Richard_W
longish wait at airport for outward bus, very long wait on return as bus only had 4 empty seats in afternoon
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Posted On : 2024-03-20 10:07:37
Posted By : 114richarda
Don't bother buying in advance, I paid c10 euro more than if I paid at the ticket offices in the airport. Efficient friendly service but driver/co pilot could call out the name of the next stop earlier (on way back no announcement's at all). Not the most comfortable (small seats lack of leg room for tall guys like me) but there is spaces for suitcases etc. Bonus of course you get to see a lot of the water edge of Venice. Takes 1 hour 10 mins approx. from airport to San macro.
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Posted On : 2024-03-18 03:52:20
Posted By : PhilipMorris2
Researched the timetable before leaving UK. Easy to navigate airport to boat transfer t minute walk. 1.5 hours to St Marks where our hotel was situated.
Returned to airport by same method.
No issues at all but in height of summer suspect it would be hot on the boat.
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Posted On : 2024-03-17 08:14:21
Posted By : bac26
After picking up my luggage I looked for the water taxi Alilaguna signs. There were 2 ticket offices on my way to the pier. I purchased a one-way for 15 Euros and the friendly man instructed me where to go. This is "off season" so there was no line and I waited about 20 minutes to load. The crew helped me with my luggage and instructed me to have a seat below with others. I took the Blue Line and got off at the Arsenale stop closest to my hotel. Very Easy!
I stayed on the Canal before returning home so took the local ferry 2 stops and took Alilaguna to the airport for 15 Euros.
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Posted On : 2024-03-16 15:05:23
