*** This is an offical product of Grupo Xcaret ***
Spend a day in paradise at Xcaret, an eco-archaeological park located in the Riviera Maya. Discover an underground maze of rivers where Mayans once prepared for ceremonial rites, frolic in a lagoon, and snorkel in clear Caribbean waters. Keep your eyes peeled for birds, butterflies and monkeys as you wander the lush forested grounds and visit archaeological sites. When the sun goes down, settle in for a spectacular show of lights, music and dance highlighting Mayan history and culture. Convenient pickup and drop-off from most Cancun hotels are included.
Posted By : Shaun_W
The good: It's a beautiful park with lots to see and do, of a high standard. The river was really good and definitely my favorite part. Changing rooms are good.
The bad: THE PRICE and Greedflation. I paid £245 for two of us on the Basic Package which is just madness to begin with. But, this includes literally nothing but transportation and entry. You don't even get a locker. You have to rent one. Then, the guide will tell you that you MUST book your excursions when you enter the park so you spend the first hour in a boiling hot queue where you book activities. And these activities are not cheap. We chose one, the Stingray Encounter which cost £80 for the two of us. The dolphin and shark encounters were even more expensive. If you have a family then you are talking thousands of pounds for one single day.
It's an incredibly long day as the show begins at 7 and ends at 9. Tbh I left near the end as it just wasn't for me, as an English speaker it's mostly lost on you but each to their own. So at this point you have been going for approximately 15 hours from pickup as you can only leave at 4pm or 9:40pm. No way to leave between that time. I write this review at 9:30pm on the bus waiting to depart, it's currently 30 degrees Celsius.
You get one buffet included in the Plus package but if you want another meal or are on basic then it's 45 US Dollars EACH.
As with the rest of Cancun, this park has sunk into Greedflation. They don't see you, they just see money. We bought a can of coke, a bag of crisps and a mango smoothie and it was £22! Because you have to pay 10 for the cup it comes in, but they don't tell you this. Oh and you can't go back and pay to refill it. You have to buy an entirely new one.
So, we are talking £400 for a single day for a couple who only had one meal (fast food, not the buffet).
Rating :
Posted On : 2024-06-07 22:29:09 
Posted By : Chantz_S
The river, jaguars and beach were the best parts.We also enjoyed the turtles manatees and aquariums. DO NOT buy the 90 dollar dinner!
Rating :
Posted On : 2024-06-07 18:19:29
Posted By : Ruth_C
Definitely a great experience! We arrived early and enjoyed a lovely breakfast in a buffet-style setting (additional cost). We reserved our complimentary lunch for later in the day and opted to skip dinner. The rivers were particularly enjoyable. The park is quite expansive with a wide range of activities. Be prepared for lots of walking! It is recommended to bring water shoes, towels, a waterproof phone case, and plenty of sunscreen. Transportation is efficiently coordinated, making it a relief not to worry about driving after a full day out. Feel free to bring a reusable water bottle to use throughout the park. 10 out of 10.
Rating :
Posted On : 2024-06-07 18:02:32
Posted By : Geert03
Great park that let you experience the Mexican culture on a pleasant way and where you can easily spend a full day. Unfortunately many exciting activities require additional payment.
Rating :
Posted On : 2024-06-02 02:05:08 
Posted By : Alejandro C
Xcaret IS NO LONGER EVEN A FOURTH OF WHAT IT ONCE WAS, you see people without the desire to work, glued to their cell phones, with a bad face and without knowing the park.
Since transportation is not the usual enthusiasm.
The TV didn't turn down well and only served 2
The transport is a black one (I understand that it is subject to availability but it is not the one you think will arrive)
When paying by card even though I had already paid for a photo package (which was useless since we asked the people in yellow for a photo as they said and they all turned away - this is not my area) and I asked for some covers, it was in process when I already We had taken them out and everything, they took them away from us because the payment was not going through and instead of having them accompany us or something to buy them somewhere else, they just left us standing there and left.
We went to fish therapy and they only welcome us and stay glued to their cell phones.
We are looking to buy covers and they don't want to sell them to you because they don't know how to get them off the shelf and even worse they tell you that they are "drawings" but you touch them and if anything 1 in 5 are "drawings".
The restaurant, the fried plantains swimming in oil, has no service attitude, the waiters, staff and even the captain start eating as part of the visitors, they clean their hands while they see you from afar and they are going to help you with what you ordered. reluctantly. The guacamole is powdered and frozen, the quality of the food is TERRIBLE and minimal variety.
TOTALLY DISAPPOINTING. Dead plants, I got soap on my snorkel because they didn't rinse it well. There are Monster cans where the Staff is, Definitely DISGUSTING, not what it once was.
Rating :
Posted On : 2024-05-30 18:12:57
Posted By : Oana_M
The park is really beautiful. The interactions with animals were amazing and the evening show was impressive.
Rating :
Posted On : 2024-05-29 13:45:32
Posted By : mbrionesa
The transfers are good and comfortable. But: honestly Xcaret was the most expensive excursion we did and the one we liked the least. It's very artificial - the underground river mainly. We liked Xel-Hà, from the same group, much more.
Rating :
Posted On : 2024-05-28 14:33:25
Posted By : D9132EYantoniom
In the cafeteria at the entrance, terrible service from Ivanna and David.
They don't pay attention to their work because they are playing
Rating :
Posted On : 2024-05-26 12:48:23
Posted By : juniora967
Beautiful and wonderful place, perfect, has lots of activities and lots of cool things to do. The ticket is expensive, but it's worth every penny. Better to get xCaret Plus which already entitles you to several things.
The negative point is that there is no easy public transport, if you don't want to stay until the end of the show it is difficult to get around. Taxis charge whatever amount they want, from 25 pesos per person the taxi charges more than 1000 pesos.
The closing show is beautiful, but it takes a long time and then the end ends up being more of the same. Two hours into the show you're no longer paying much attention and your back hurts in the stands.
Otherwise, xCaret is the ideal ride.
Rating :
Posted On : 2024-05-26 09:42:21
Posted By : carol_b
Very expensive, poor communication, loved seeing all the animals and swimming Show was very good if you like history!
Rating :
Posted On : 2024-05-24 18:39:11
