Travel from the Venice cruise port (Venezia Marittima) to your Venice hotel by motorboat! Book this cruise transfer for a fast, fun and hassle-free journey to central Venice. After you board the boat, sit back and take in the sights of Venice as you glide through the Venetian lagoon.
Posted By : Aaron_D
Tour operator did not show up nor respond to text and cellphone calls. We had difficulty finding other accommodations at an additional costs for a water taxi from Marrittima to our hotel. In discussions with Viator they refunded our money. But, I do these transfers with Viator to have a stress free experience in a place that I am not familiar with, especially Vience where transportation is more complicated.
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Posted On : 2023-10-05 14:37:36 
Posted By : Michelle_C
Do not book this taxi! they will not follow the contract to drop you off at your hotel. (Even if it is not actually shared with someone else)
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Posted On : 2023-08-18 03:12:38
Posted By : Lisa_M
Communication was only with Viator. The local contact did not answer calls or messages. Twice was given the specific meeting point for our water transportation and it was shut down with no staff at meeting point. Viator needs to be better about vetting their "suppliers". Being stuck with no transportation in Venice after several cruise ships docked was not a pleasant experience.
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Posted On : 2023-06-18 22:19:12
Posted By : MARK_M
The water taxi ride was great but the first part - to get to that point was extremely stressful. It appeared obvious to us that you’ve never had a person literally walk from the Cruise ship debarkation pier to attempt to turn the ‘voucher’ into ‘tickets’ for the water taxi. The voucher instructions as to how to acquire tickets were extremely vague and most importantly, they didn’t work. Specifically, we were instructed to go to the ticket office of Alilaguna between 7:00 am and 9:00 am. We were there at 8:00am-ish, but it was closed. We frankly thought we’d been ‘scammed’ by Viator. We had to ask about five people what to do and none of them knew. We took a chance and walked where many others were walking and there a lady ordered us a water taxi. So, please change your instructions accordingly and don’t tell people to go to Alilaguna. :-(
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Posted On : 2022-09-29 14:38:38
Posted By : steph74500
2 hours of waiting for 20 euros ! Take the car park in the center of venise it will save you time and money ! This cruise was crawded and so lonng for nothing
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Posted On : 2021-08-18 09:07:02 
Posted By : Mark_B
We were on time. Poor signage where we we in line then told to transfer to another line and had to wait for them to open. Then we waited and waited for the boat. When it arrived we could not board until a late third party would finally get there for over a half hour. Poor communication. It was over an hour from when we got off the ship to when we could get onto the taxi. They did deliver us to our hotel though so thank goodness for that.
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Posted On : 2019-09-15 04:39:22
Posted By : Joan_B
The gentleman who rode the boat was wonderful. He helped my elderly mom get off and on the boat. He was very pleasant.
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Posted On : 2019-08-12 06:07:29
Posted By : June_L
We prepaid this shared transfer and hoping to take the water taxi faster than the people who didn’t booked in advance. No, we still need to wait for an hour. It was so crowded and hot at the cruise port. So many ships were disembarked at the same time. People were waiting in long lines to buy their tickets. Thank God I found one window for the “Prepaid” tickets only. Check in was easy, but waiting to get on the boat with all 10 people was not so good. I would like to pay more to have a private transfer if my group is four or more people.
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Posted On : 2019-07-29 21:06:14
Posted By : Phyllis_F
We checked at the information desk at the port and were directed to the far end. There was a line and things seemed a bit disorganized, but when our water taxi arrived it was full with passengers and luggage. We were the last off and the boat driver very courteous.
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Posted On : 2019-07-17 13:35:36
Posted By : Phyllis B
Booked our reservation online at Viatour. Information desk confirmed our arrangements, directed us to pickup point. First time in Venice, with a limited amount of time. Was the way to go. Used the service to go from hotel to airport following day.
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Posted On : 2019-07-16 19:22:11
