An environment with captivating landscapes, perfect to make your trip wonderful and enjoy nature, we will move to Portillo in the province of Los Andes, we include a bilingual guide, transportation to / from hotels in an air-conditioned van.
Posted By : Amer_F
Unfortunately, there was no tour. I was waiting at the meeting point, hotel Plaza San Francisco for almost a half an hour. Nobody showed up. Few days before the tour I suggested Santiago airport as my pick up point which was refused by tour guide and the company, so I accepted to come to the meeting point from the airport. Sent three mails confirming my arrival but haven't received any response from tour guide.
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Posted On : 2024-01-10 12:32:22 
Posted By : Allan_B
Zero, the minibus never showed up to pick us up. Waited for over 2.5 hours. No comms at all, no email (other than confirmation email), WhatsApp or anything. Very disappointing. Very poor service. Only office number is open 9am to 6pm, not very practical when have 5.30 pickups. Contacted Viator in US who promised a full refund. Still waiting, been zero comms since. Find alternatives to book with.
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Posted On : 2023-11-24 20:20:25
