Private Transfer from Cairo airport to Pyramids area

Posted By : Lauren B
I had such a great experience with my private transfer from the airport to my hotel (round trip) with Mohamed Hamed and our amazing driver. My flight was a full hour late, but they were both pleasant and welcoming upon my arrival. On the way to my hotel, they even stopped so I could take photos on the Nile! Mohamed recommended I participate on a dinner cruise on the Nile the same night and I’m glad I took him up on the offer. They were both at my hotel at 5am the next morning to bring me back to the airport (long layover). Definitely will be using this service again when I’m in Egypt next! I would highly recommend to solo travelers.
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Posted On : 2018-06-29 23:28:58

Posted By : Jason O
This review is going to be a bit of a story.....but a very worthy story.

After reading many glowing reviews of Emo Tours on Trip Advisor, I decided to use these guys as my chosen tour company while on a 4 day trip to Giza.

Booking is a simple process, either pre pay on line or via email.

My wife and I arrived at Cairo airport at 3 am in the morning after a disastrous flight with Lufthansa, where we were advised that our luggage had missed the connecting flight. So imagine, 4 days away, no luggage, no communication and no empathy.....while in a strange country. It felt like the beginning of a nightmare.

After disembarking the plane, we were met by a very nice gentleman who was holding up a placard with our name on. He advised us that he was there on behalf of our guide at Emo Tours and talked us through the visa process and what we had to do to log the missing luggage.......without this guy, we would of been lost and not known what to do, as he stayed with us for the majority of the time.

On exiting the airport, it was apparent that the support was orchestrated by the Emo Tour guide, Mohammed Hamed. This guy turned out to be a god send and a Cairo companion.

Mohammed was already aware of our situation and listened to our tales of wo.

On the way to Giza, Mohammed and the Driver located a pharmacy (it was 4 am!!!!) so that we could buy some much needed essentials.

We also had a pre booked Giza Pyramid half day tour for the same morning, which Mohammed cancelled for us and rearranged.

This is where the great service should of stopped........but it didn’t end there.

Mohammed kindly gave up his mobile number and advised us to stay in contact over the luggage situation. This was so welcomed.

On the Monday we were advised that the suit case would be flying in from Frankfurt and we should have it by Tuesday.

Tuesday morning and afternoon came, no luggage. The airport advised that it was out for delivery, but couldn’t confirm a time and neither could the hotel. Mohammed was aware and by the evening he started to make further enquiries for us, even though the lost luggage team had closed at 3 pm.

We had pretty much given up, but just after midnight we had a call from Mohammed advising that he had tracked down the courier company and located our case. He would be with us in 30 minutes. This was such a relief......day 3 into our 4 day break, we eventually had our luggage. What a guy!

The moral of this story, is without Mohammed Hamed and Emo Tours, our whole experience would of been so different (in a negative way). Mohammed went well over and beyond any kind of expectations, to ensure that the situation was diffused and our break was recovered as best it could. He became a life line and I cannot express our gratitude.

If you are considering a airport pick up or booking a tour guide while in Egypt, Emo Tours is the way to go......you may even be lucky and have Mohammed! I cannot thank the guy enough.
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Posted On : 2018-04-21 03:30:33