Bruschi Boat Rental has been in business since 2016 offering the best service in boat rentals, with new boats, well maintained, and an awesome customer service you will enjoy your rental from beginning to end. Check our reviews on TripAdvisor so you can see it from other customer experiences. We have been awarded 5 years in a row with the Certificate of Excellence from TripAdvisor, because of our great reputation and constant customer satisfaction. Don't miss the opportunity to enjoy a great time in the water with our boats.
Posted By : largelatinlead
I had a reservation for a rainy day (06/02/24). An ethical business would have canceled all their reservations for that day, but not these folks. I knew that if I canceled I would lose my money, so my family and I went for my daughter's graduation, despite the rain.
After we paid Captain Angel Petit $140 for 4 hours of service through Zelle and we were about a quarter of a mile away from the pier on the Miami River, the captain suggested that we should reschedule for a different date because of the bad weather. IT WAS CLEAR HE DID NOT WANT TO BE THERE. I told him that if that is what he wanted to do as captain, then we would follow his direction. As a consequence, he turned the small boat around and returned to the pier. Despite telling us he would contact the company on our behalf upon our return, he simply told me to contact the company to resolve the issue and that the $140 that I had just paid him 20 minutes ago was nonrefundable.
Upon my return home, I contacted the company as directed (via email) and the response I received was that all my fees were non refundable because it was my decision to return to the pier due to the weather. Clearly, this result is unacceptable as I made sure that it was the captain’s decision as the CHIEF OFFICER ON THE VESSEL to return to the pier not mine due to the weather. Under those harsh rainy conditions, it would have been illogical and dangerous to disagree with the captain’s advice. In no way am I responsible for having canceled this trip and I am expecting a full reimbursement of all fees paid.
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Posted On : 2024-06-06 20:15:10 
Posted By : Ana_F
The staff were great and accommodating! Boat was beautiful and the we got very lucky with the perfect weather. Next trip back to Miami I will be visiting them again for another rental.
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Posted On : 2024-04-02 09:08:59 
Posted By : victoriarQ3219QJ
The views were amazing! Everything was perfect for our anniversary!!! The captain was very nice & professional! We definitely will book again!
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Posted On : 2024-02-27 21:53:35
Posted By : Dante D
I've been renting from them the past 4 years whenever I come visit Miami, but my trip this time was not pleasant.
Once we left, the guy that checked us in was non stop calling us.
We were following other boats and literally wasn't doing any waves while on the canal and got a call from them saying we were speeding. How can we speed if we have a boat in front of us and behind us? We went with the flow of traffic...
Then once we got to the island we wanted too. He none stop called us again and told us this isn't the island we wanted to go too and kept trying to force us to go to another island? I mentioned to him that the island we are at now was the one I go to every year.
Then it rained really bad and we left at 3 pm from the island to try and make it back by 4:10pm. Obviously we had to slow down and be cautious and there were many many boats going back to the marina so we were late by 20 mins and he went and charged us $100 extra.
Overall, I've never had issues before with them till this time 9/9/2023 (my bday) and will probably not rent from them again.
He made our experience the worst bday experience we ever had and I have many friends who I could recommend to them but definitely will tell them to go with other companies.
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Posted On : 2023-09-12 12:02:51
Posted By : VIPcustomer007
I found these guys on Groupon, However, you ever hear the expression you get what you pay for. Number 1, the place is in a not so good of area and is a 30-minute boat ride on the river to get to the intercostal. (Maybe it’s best to find something closer to the marina or around Bayside) Second, the place has meter parking and is in a sketchy area with homeless and people selling drugs around the area. Although they will charge you $15 to park on their property that is gated. Third, the boats they use are run down and old, it’s not a nice new-looking boat. Number Four, they will nickel and dime you for EVERYTHING! As I mentioned there will be a $15 parking fee, if you want ICE it's $8, if you want Water there is a charge for that, If you go over 8 MPH on the river to the intercostal you will be fined. They have a GPS that monitors your speed and send it to their office. … There are LOTS of waivers and forms to fill out, if you “ding” their old boats or scratch the fenders (that’s what fenders are for) you will be charged for everything (it’s actually outlined with every dollar you have to agree to pay, before renting) They will charge your credit card a $300 deposit that takes forever to get returned to you if they feel like not charging you for any damage. Now, This is the best part.. If you complain and in my case, they promised me that the gas and ICE were included (they charged me for it at the time of the rental an extra $70) then they tell you the ICE is not included it’s another $8 when they assured me it was included. If you COMPLAIN or if you tell them you will write a poor review they will cancel their rental with you on the spot. (What happened to your first amendment rights?) REMEMBER: You get what you pay for, never forget that. If the price looks too good to be true, it probably is! I DO NOT RECOMMEND THIS PLACE!
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Posted On : 2023-08-06 15:23:23
Posted By : Danny_H
We had a hiccup happen on our trip and had to re-group. We found this on Viator and took a chance to get out on the water in Miami. The team was friendly and communicated well. The boat was a decent size for a couple of people. They made the entire process easy. I would recommend them to others.
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Posted On : 2023-03-16 13:40:56
Posted By : F5176FEjavierh
The self boat rental was the highlight of day and maybe even of our trip to Miami. Staff was friendly and appreciated Juan for being patient with me and training me on the operating the boat. Thank You for the ice to keep my daughter's milk bottle cool. Recommend it to anyone 1000%. Will be back with friends and tequila! Baby stays homes next time!!!
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Posted On : 2023-01-16 13:42:38
Posted By : philgilberto
Just got off a cruise ship with no phone or internet so we couldn't cancel in advance (as required). Weather was 55 degrees and raining. We tried calling early to cancel once we got on land. No answer or voice mail. Texted to try and cancel and were told he was the captain and we had to contact the company. Emailed the company and were told no refunds no matter what. No consideration for the circumstances of inability to contact them. They didn't even offer a partial refund. More concerned about revenue than customer service. Never again!
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Posted On : 2022-12-29 08:36:25
Posted By : jrm0ra
Great customer service, Manuel was really courteous and helpful, gave us a few tips on where to go had a great time, fun day
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Posted On : 2022-07-05 09:09:55
Posted By : T2485IBsallyd
This was our second time renting a Bruschi boat for the day and we will do it every year! It’s so easy and fun!
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Posted On : 2022-05-31 12:09:49
