24/7 services
Are you looking for luxury transportation at the best price?
With us you will have the best service, not only airport transfers
We can let you visit all of Jordan with the best service, our cars are 2018 and 2020 models and our drivers have more than 10 years of experience
Posted By : EastTNVol
I booked this transfer via TripAdvisor, for what should have been a simple service: Have a driver waiting at the airport, pick me up, drive me to my hotel. When booking the service, it requires selecting a hotel pick-up on both ends - allowing the operator to claim it was improperly booked - - which is what they did. When I landed in Amman, I received a message saying my booking was refunded and to contact them when I arrived at the airport, so they could send a driver and have me pay in cash. The obvious assumption is that this allows the operator to avoid paying the commission to TripAdvisor/Viator, avoid paying a credit card processing fee, and capitalize on currency exchange rates - all by conducting the transaction, outside of the TripAdvisor/Viator platform, with a person known to be interested in the service (essentially, scamming TripAdvisor/Viator for a good lead on a new customer). The way the operator handled this forced me to either find a new source for a ride, or wait another 25 minutes for the operator’s driver to arrive (again, likely a way to maximize the use of limited drivers, by not dispatching them until the last possible moment - making customers wait, instead of having the drivers wait on the customers). When the driver arrived, he was nice enough, and I eventually made it to my hotel. Afterwards, the operator repeatedly messaged me, rather aggressively, trying to get me to book additional tours, and even hotel rooms through them (and outside of any websites like TripAdvisor/Viator that would provide any form of protection for the traveler). I would NOT recommend booking this transfer service, nor any other service/tour/experience offered by this operator.
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Posted On : 2023-06-03 05:44:43
Posted By : Desmond C
I’m leaving a 3-star because according to TripAdvisor that means average. That is what it was; average. They picked us up about 20 minutes late from the airport. I was expecting to walk out of customs to see someone holding a sign with my name on it. Instead I had to call them and wait at Starbucks for 20 minutes. No big deal. I had an espresso while I waited. The driver was nice, helpful and smiled a lot. He drove sensibly and handled our luggage. 4 days later, we were picked up the hotel and taken to the airport. the driver was waiting for us in the lobby, nice. That was great. What we took exception to was the speed and nature of the driving. Fast and ALMOST reckless from our second driver; by my US standards. But, normal for Jordan from what I experienced. Lastly there was confusion about the fees. The TripAdvisor page says To/From. So, we expect our payment to cover “To/From.” They demanded an extra fee of $32 USD after taking us to the airport. Not cool. If it’s a one way reservation , than it shy say one-way.
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Posted On : 2022-10-13 20:01:04
Posted By : mmneyadi
On time.. quality service.. professional drivers and very friendly.. easy to contact.. finally find the right transfer company in amman for my big family.. thanks for you
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Posted On : 2022-07-29 06:09:54
Posted By : briane114
I used Jordan Royal Road as my transfer from the airport to my hotel. I didn’t want to stress about figuring out transportation being a first time visitor to the country. I was delayed in transit and the company was easy about rescheduling the time. The driver was waiting for me when I arrived. The car was clean and the driving was safe. I recommend them for airport pickup.
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Posted On : 2022-06-18 14:03:48
Posted By : ranaa36
Very understanding and extremely helpful driver
Excellent driving manners
A very clean, and big modern sedan
Expecting it was the GM himself following up on WhatsApp from the moment we booked.
Defintely using their services and tours again
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Posted On : 2022-03-10 16:32:30
Posted By : SAl-Saidiii
amazing , amazing service
the driver was very nice and polite , arrived on time and waited for us patiently until we finished and collected our bags . his van was very clean and nicely presented
very happy that i chose royal road , definitely won't be the last time .
the driver was very nice , agreed to drop us off at a bakery on our way to our destination.
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Posted On : 2021-08-16 15:00:38
Posted By : saeedo303
Our driver, Mr. Mohamed, was waiting for us after we got through the Covid era arrival processing. He was pleasant and very helpful. We talked about Amman and he gave tips for saving money and otherwise made us familiar with the new location. From the time of booking to the drop off at our hotel, everything was professional and up to standard.
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Posted On : 2021-08-05 11:39:26
Posted By : 739rashed
Very professional, friendly and always on time. I will always hire them for my airport pickups and drop off
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Posted On : 2021-08-05 08:28:56
Posted By : Marwa_A
The service was an absolute life saver. As group traveling with multiple pieces of luggage it was a great comfort to have professional airport pick up with knowledgeable and friendly staff. The staff reached out to us prior to the day of arrival to confirm and provided contact information of our driver, which was extremely helpful when our luggage was delayed.
I would highly recommend this company!
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Posted On : 2021-05-31 02:58:05
Posted By : moatht2021
Fantastic service.
super professional team.
Clean car.
Arrived on-time.
Ver supportive and helpful.
Prompt response.
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Posted On : 2021-04-01 20:45:56