Harry Potter Tour of Warner Bros. Studio with Luxury Transport from London

Posted By : Nicole_S
The bus driver never identified the tour on board, nor his name, how to identify the bus for the return home and arrived JUST before the time they told us guests to be back at the bus. He said NOTHING. The bus should have been waiting in the lot like all the other bus companies- they were there early and provided a warm and safe place for clients to wait for others upon departure. He would leave the bus unattended- totally unprofessional trip.
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Posted On : 2023-03-25

Posted By : Y6038QBannat
These tours are a racket. The studios are in cahoots with the tour operators - a large portion of available tickets is reserved for these overpriced tours, and it's the only way to get into the studios unless you plan 3 months ahead. The actual tickets are £51.50 for an adult, £40 for a child, or £160 for a family of 2 adults and 2 children. And it's an easy and cheap train ride from London, which is actually more comfortably than this "luxury" bus. The 4 hours they give you is not nearly enough, unless you go with young children (mine are 11 and 15). We were funneled through a useless "video tour" that took up half an hour, so in reality you only get at most 3.5 hours (which will probably include some time for lunch). We took the 11:15 tour and by the time we were supposed to be heading out to the bus we were just finishing our lunch. We ended up staying till closing, at 20:00, and taking the train back. We were actually kicked out at 8, could've spent more time there. The studious are a huge museum, with a lot of amazing things to see, to read and to watch (there is a lot of printed info everywhere and many screens with short videos related to that particular exhibit). We didn't take the audio guides: if you stop to read and watch everything, it's more than enough info. The bottom line: if you can, buy tickets directly from the Warner Brothers, come early and prepare to be enjoying Harry Potter stuff for many hours. If you do take the train, check the travel time: some trains take twice as long as others.
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Posted On : 2023-03-23

Posted By : Jennifer_M
Transportation was comfortable and on time. The tour itself was outstanding! Plan on a full day at the studio. So much to see and some is guided but majority is explore at your own pace.
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Posted On : 2023-03-21

Posted By : bodders84
The staff were friendly and helpful throughout. The tour was amazing and more in-depth than what we thought it would be. It was great to see behind the scenes parts and how the costumes were made
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Posted On : 2023-03-20

Posted By : twincitiesmom2010
Fans will love this immersive experience learning and seeing 10 years worth of sets, props, special effects. We did the Tea before which was a nice way to begin your. Also taking bus to and from Watford Junction train station is free and easy. Amazing gift shop. Lots of food and beverage options.
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Posted On : 2023-03-19

Posted By : Felipe_V
London public transportation was experiencing a strike on Mar 15th, so we planned accordingly and got an Uber to the Victoria Coach Station. Normally a tube ride would take 20mins, or by car 25, but due to traffic caused by the strike it took 50mins. However, we planned for this, we arrived 20mins before departure, we were the first in-line for our tour. Someone finally appeared after 15mins or so in a pink vest to check us in. That’s where the last of the good luck ran out. We stood there for 3hrs! The attendant updated us the best she could but there was nothing she could do beyond that. I attempted to reschedule with Premium Tours via telephone however, they refused stating that this was beyond their control and they are booked until May so there’s no possible way for us to go tomorrow or any day really, while we are vacationing in London. That doesn’t seem like great customer service or a solution at all. I then asked for a refund, this wasn’t possible either because they said it wasn’t their fault there were major delays due to the strike. There was also no guarantee how long it would take to get out of London and to the Harry Potter Studio. On top of that, I remind you, that the tour is estimated to be 4hrs. There was little to no empathy from this company on the customers predicament, about 150 people queuing because it’s now 1500, and my departure time was 1215. They expected people to stand around getting hungry and thirsty. There weren’t enough benches for people to sit down on so most were just sitting on the cold floor of the station, children and older folks alike. It was a terrible situation. They expected us to continue wasting our time standing around for a bus that may never arrive and lose out on other scheduled events for the evening? I called my credit card company to dispute the charges and they refunded me immediately. I was also told by local Londoners that they must refund you according to British law, they are taking advantage of the situation and tourists lack of know-how. So I did just that, I filed an official complaint with the Ombudsman Services; they resolve disputes between customers and companies here in the UK. It’s unfortunate, because this has been the only stain on an otherwise phenomenal holiday to celebrate a family members 70th birthday. Her wish has always been to come to London and she has loved it all. Harry Potter was something she was looking forward to but, we will ultimately make different memories elsewhere, we went and saw a hilarious play at one of the smaller theatres.
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Posted On : 2023-03-16

Posted By : Anne G
If you love Harry Potter, you won’t be disappointed. It’s truly magical. Nearly 4 hours had passed and we didn’t realise cos we were so immersed in the experience. There is so much to see. The only criticism I have is the prices in the gift shop. Even the small things are expensive. £10 for a tea towel? Come on! That said, it was a truly wonderful day and I loved it.
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Posted On : 2023-03-15

Posted By : Erick_M
Make sure you have at least 3-4hrs to get through everything. So much to see. Lots of fun. Have spending money as well.
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Posted On : 2023-03-14

Posted By : Amy_C
The coach was comfortable & we were given ample time (4 hours) to explore the studios. The studio tour was very interesting with lots to see!
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Posted On : 2023-03-14

Posted By : Bryan_C
Completely awesome tour of all things Harry Potter. The studios is a fan’s dream come true. Also, very well organized
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Posted On : 2023-03-13